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Search: Posts Made By: MCorbin
Forum: Pro Tools | Carbon 12-20-2022, 01:22 PM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Alberto

To renew the PT Studio "parachute" subscription that came with carbon, it currently needs to be renewed via a reseller since the Carbon and associated software was technically sold to you...
Forum: Pro Tools | Carbon 03-10-2022, 07:25 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

After the 10th, it will flip to a perpetual license. Once it's in a perpetual state, it'll loose anything associated with the subscription... things like the Avid Complete Plugin Bundle, HEAT, &...
Forum: Pro Tools | Carbon 03-08-2022, 08:46 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Mellotronik

Can you verify that your Subscription license no longer works? I see that it says expired both in MyAvid and in iLok. You are in a "grace" period where your Subscription should STILL...
Forum: Pro Tools | Carbon 03-07-2022, 05:12 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

So we retroactively deployed all of the parachutes. If you have an expired Pro Tools | Carbon Pro Tools Subscription that does NOT show as a perpetual license in iLok Manager, please open up a...
Forum: Pro Tools | Carbon 01-28-2022, 08:38 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

No, we found additional bugs in testing before release. Hopefully next week. I'll let you guys know... but thanks for checking in.
Forum: Pro Tools | Carbon 01-16-2022, 05:36 PM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Kevin

Are you getting that on a license that had been extended???

If so, can you send me a PM or email w the SID & avid.com account so I can have it looked into?

m
Forum: Pro Tools | Carbon 01-14-2022, 09:13 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

makeller

Yep, Carbon runs on PT Vanilla (need a better name... vanilla is delicious).

The Carbon PT Subscription w Perp Parachute is vanilla flavored as well.

So if your longstanding PT...
Forum: Pro Tools | Carbon 01-13-2022, 07:59 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Hey all!

So the Perpetual Parachute has been fixed in the Dev side. We need to test it, but it should be ready for prime time soon, albeit late. Thank you for all of your patience AND questions.
...
Forum: Pro Tools | Carbon 01-07-2022, 10:23 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Alberto

You will eventually have two license to renew... The original PT Subscription and the bonus PT Ult Perpetual license. It's your choice to renew one, both, or none... but hopefully not...
Forum: Pro Tools | Carbon 01-06-2022, 03:07 PM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Baaack!

Let's start with the simple part... you ALL currently have a Pro Tools Ultimate Perpetual license in your Products Not Downloaded.

It is a normal perpetual license with a year of...
Forum: Pro Tools | Carbon 01-04-2022, 11:55 AM
Replies: 95
Views: 12,718
Posted By MCorbin
Re: Carbon - How to renew? Perpetual or subscription?

Hey all, I'll reply back with more detail once I am back in the office, but lemme TRY to quell some of the confusion...

The parachute, as one of you stated earlier, did not deploy. There is a bug...
Showing results 1 to 11 of 11

 
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