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Forum: Licensing & Accounts

05-25-2016, 05:16 AM

Replies: 6

Auto renewal failed, now I can't use Pro Tools

Views: 6,246

Posted By spectoruk

Re: Auto renewal failed, now I can't use Pro Tools

this is the reply i got from support

Thank you for contacting the Avid Support.

If you've already updated the payment information from within your Avid Account, I can only recommend you to...

Forum: Licensing & Accounts

05-25-2016, 03:52 AM

Replies: 6

Auto renewal failed, now I can't use Pro Tools

Views: 6,246

Posted By spectoruk

Re: Auto renewal failed, now I can't use Pro Tools

Same thing just happened to me. Credit cards got stolen and i forgot to update my details with the new credit card number. No email or anything from Avid to say missed payment etc, now im locked out...

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