Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Search Forums

Showing results 1 to 25 of 500
Search took 0.08 seconds.
Search: Posts Made By: EddieJones
Forum: Avid S1, S3, Dock and Control App Today, 12:44 PM
Replies: 8
Views: 135
Posted By EddieJones
Re: Problems with AVID EUCON Control w/Video

This could be a bug we have found(and fixed for the next release) that causes the pages to get out of sync I.E. displays a page of softkeys but you are still on the previous page. Hence why the home...
Forum: Avid S1, S3, Dock and Control App Today, 12:36 PM
Replies: 8
Views: 135
Posted By EddieJones
Re: Problems with AVID EUCON Control w/Video

In the videos you are not uninstalling EUCON correctly. Run the EUCON installer and check remove all apps and remove all prefs. Dont use the old windows uninstaller.
Forum: Avid S4/S6 Today, 12:32 PM
Replies: 3
Views: 187
Posted By EddieJones
Re: How to get «*key*» soft keys back ?

Theres a bug in MacOS. Even if you have EUCON Apps allowed in the Security Accsability settings they are not allowed. You have to remove them (minus) reboot and add them back. Keys will then work...
Forum: Avid S1, S3, Dock and Control App Today, 12:23 PM
Replies: 9
Views: 188
Posted By EddieJones
Re: AVID S1 (x2) & DOCK + MAC PRO 2019 Setup

To confirm what others have said:


Crossover cables havent been needed for 10+ years
You can run the tablets on the Inetrnet routers WiFi (but follow the advice on this page for reliable...
Forum: Avid S1, S3, Dock and Control App Today, 12:14 PM
Replies: 144
Views: 23,690
Posted By EddieJones
Re: fader automation stops during pass

You should have been contacted for a replacement
Forum: Avid S1, S3, Dock and Control App 11-23-2022, 12:11 PM
Replies: 2
Views: 224
Posted By EddieJones
Re: Avid Control App Key customization Dissapearing

Try doing an Export so you can get them back with an import...let me know if that works
Forum: Artist Series 11-21-2022, 09:53 AM
Replies: 1
Views: 193
Posted By EddieJones
Re: Artist mix randomly disconnects or loses layouts mid session.

Could be hardware or network. EUCON doesn't like anything changing whilst running. Is WiFi connecting, bad Ethernet cable, bad switch, Do you have the Control App running?
Forum: Avid S1, S3, Dock and Control App 11-18-2022, 08:39 AM
Replies: 92
Views: 17,913
Posted By EddieJones
Re: S1 knob always writing

Thanks, I'll see what I can do. If you haven't heard back in a week ping me
Forum: Artist Series 11-18-2022, 08:35 AM
Replies: 1
Views: 176
Posted By EddieJones
Re: Artist Mix LED Display Glitches out

What version of MacOS and EuControl are you on?
Forum: Avid S1, S3, Dock and Control App 11-17-2022, 01:23 PM
Replies: 92
Views: 17,913
Posted By EddieJones
Re: S1 knob always writing

Can you give me your case number?
Forum: Avid Pro Mixing General Discussion 11-17-2022, 10:18 AM
Replies: 2
Views: 612
Posted By EddieJones
Re: Merging Appsets for multiple users

Sorry no way currently.....unless you use an xml text editor to copy the pages arround.
Forum: Avid S1, S3, Dock and Control App 11-17-2022, 10:16 AM
Replies: 6
Views: 438
Posted By EddieJones
Re: S1 Modifier Keys Held Down

This is a known bug fixed in the upcoming release 22.12
Forum: Avid S1, S3, Dock and Control App 11-16-2022, 09:25 AM
Replies: 12
Views: 642
Posted By EddieJones
Re: S1 - really strange software/driver/firmware Issues

Interesting so only happens when banking around.
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 04:06 PM
Replies: 12
Views: 642
Posted By EddieJones
Re: S1 - really strange software/driver/firmware Issues

One more thing to try to help us diagnose the issue. If it happens again, don't turn off. Wait 10 seconds and then see if its working again.
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 03:56 PM
Replies: 12
Views: 642
Posted By EddieJones
Re: S1 - really strange software/driver/firmware Issues

A couple of things. Be careful ramping faders for hours...it can burn things out if they are too fast.
Can you do your test but make the faders jump from -60 to +6 in a stair step? See if that...
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 03:30 PM
Replies: 12
Views: 642
Posted By EddieJones
Re: S1 - really strange software/driver/firmware Issues

For the Faders stopping working...is it they dont move anymore, dont write moves or the touch is bad(sticky)
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 03:27 PM
Replies: 8
Views: 657
Posted By EddieJones
Re: Logic Smart Controls and Avid Dock

This would have to be implemented by Apple. Ask on their forums, that sometimes ad stuff.
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 02:55 PM
Replies: 12
Views: 642
Posted By EddieJones
Re: S1 - really strange software/driver/firmware Issues

Select by Touch can cause unwanted things to happen. Try that first
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 02:39 PM
Replies: 12
Views: 642
Posted By EddieJones
Re: S1 - really strange software/driver/firmware Issues

Please post an image of your EuControl general settings
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 09:14 AM
Replies: 15
Views: 1,083
Posted By EddieJones
Re: Tablets running Eucon app not connecting with S1

The Dedicated NIC...wheres is that and what's its IP ?
Forum: Avid S1, S3, Dock and Control App 11-15-2022, 09:08 AM
Replies: 144
Views: 23,690
Posted By EddieJones
Re: fader automation stops during pass

Please open a case online with Avid and PM me your case number. I can't promise anything but I can try.
Forum: Avid Pro Mixing General Discussion 11-11-2022, 10:11 AM
Replies: 2
Views: 309
Posted By EddieJones
Re: Connecting Multiple S1's

Any Gigabit Switch should...
Forum: Avid S1, S3, Dock and Control App 11-09-2022, 12:13 PM
Replies: 7
Views: 874
Posted By EddieJones
Re: Fader on S1 stopped working after update

The only issue we know of is a rare case where the firmware locks it out and the S1 needs a full power cycle to fix.
Forum: Avid S1, S3, Dock and Control App 11-09-2022, 09:39 AM
Replies: 12
Views: 1,264
Posted By EddieJones
Re: Dock Buttons out of order 2022.9

When this happens can you look at what it says next to Application at the top left of the Softkey page. Does this change? Also did you do my suggestion about removing them, just in case the xml has...
Forum: Avid S1, S3, Dock and Control App 11-09-2022, 09:15 AM
Replies: 7
Views: 874
Posted By EddieJones
Re: Fader on S1 stopped working after update

Fader 7? If this is a brand new unit you can get it swapped out.
Showing results 1 to 25 of 500

 
Forum Jump

All times are GMT -7. The time now is 02:50 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com