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Forum: Licensing & Accounts

12-11-2020, 08:12 AM

Replies: 11

Pro Tools 10/11 licence and download missing from account

Views: 2,964

Posted By Shuggy

Re: Pro Tools 10/11 licence and download missing from account

Well that's seven kinds of awesome. ManyThanks!!

Forum: Licensing & Accounts

12-05-2020, 08:10 AM

Replies: 11

Pro Tools 10/11 licence and download missing from account

Views: 2,964

Posted By Shuggy

Re: Pro Tools 10/11 licence and download missing from account

Thanks very much for the encouraging words.

However, the "support portal" link I see on my account page says "request access to the support center (portal)" and above it is a grey message saying,...

Forum: Licensing & Accounts

12-04-2020, 03:44 PM

Replies: 11

Pro Tools 10/11 licence and download missing from account

Views: 2,964

Posted By Shuggy

Re: Pro Tools 10/11 licence and download missing from account

I do not qualify for support.

All I have found so far is the option to renew for a year. That seems like a bit of bizarre arm-twisting. Disappear a user's products, leave them no choice but to...

Forum: Licensing & Accounts

12-02-2020, 11:40 AM

Replies: 11

Pro Tools 10/11 licence and download missing from account

Views: 2,964

Posted By Shuggy

Re: Pro Tools 10/11 licence and download missing from account

No, I have not transitioned to subscription. Thanks for asking.

Forum: Licensing & Accounts

12-01-2020, 09:23 AM

Replies: 11

Pro Tools 10/11 licence and download missing from account

Views: 2,964

Posted By Shuggy

Pro Tools 10/11 licence and download missing from account

The sting of the missing ProTools 10/11 bundle perpetual licence has struck my little studio.
I run this on an older machine under ElCap.
My licences are registered and visible on iLok, but not on...

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