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Forum: Technical Alerts 11-16-2021, 11:20 AM
Replies: 0
Views: 1,958
Posted By Avid
Exclamation iLok Incident Nov 16, 17:45 GMT

We have several users in the US and EU regions reporting problems using iLok Cloud. Avid and iLok are currently working to identify and fix the issue.

Please see https://status.ilok.com and...
Forum: Technical Alerts 10-28-2021, 10:09 AM
Replies: 0
Views: 3,402
Posted By Avid
Post Pro Tools v2021.10 Now Available

Pro Tools 2021.10 is now available through Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products (https://my.avid.com/products) for all active Pro Tools and Pro Tools | Ultimate...
Forum: Technical Alerts 09-23-2021, 02:56 PM
Replies: 0
Views: 1,389
Posted By Avid
Post iLok Maintenance Sept 24 @ 5pm PDT

Please note that iLok will be undergoing maintenance Sat Sept 24, 2021 @ 5PM PDT.

Users with licenses activated to iLok USB Keys or with an open iLok Cloud Session will not be affected or...
Forum: Pro Tools | Carbon 09-19-2021, 04:07 PM
Replies: 0
Views: 265
Posted By Avid
Post Pro Tools Carbon FAQ

Please go to avid.secure.force.com/pkb/articles/FAQ/Carbon-FAQ (https://avid.secure.force.com/pkb/articles/FAQ/Carbon-FAQ) for answers to the following...


What version of Pro Tools comes with...
Forum: Technical Alerts 08-05-2021, 10:02 AM
Replies: 0
Views: 3,267
Posted By Avid
Post Pro Tools v2021.7 Now Available

Pro Tools 2021.7 is now available through Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products (https://my.avid.com/products) for all active Pro Tools and Pro Tools | Ultimate...
Forum: Getting Started 07-21-2021, 01:03 PM
Replies: 0
Views: 645
Posted By Avid
Post Avid Product Activation Video Tutorials

The Avid Customer Care How To Video Series (http://avid.force.com/pkb/articles/how_to/Avid-Customer-Care-How-To-Video-Series) provides a collection of videos about our products.

Avid Product...
Forum: General 07-21-2021, 12:51 PM
Replies: 0
Views: 2,014
Posted By Avid
Post How to Contact Forum Members

Here is some info on how to use this and other contact options. Keep in mind that not everyone wants to receive private messages or email from other members, and may choose not to enable certain...
Forum: Licensing & Accounts 07-13-2021, 12:38 AM
Replies: 0
Views: 759
Posted By Avid
Post What is a System ID and where do I find it?

A System ID is a number assigned to an Avid product and can be used to identify the licenses associated with that product, obtain support, etc. It can be especially useful for customers with multiple...
Forum: Technical Alerts 06-29-2021, 12:12 PM
Replies: 0
Views: 1,911
Posted By Avid
Post EUCON 2021.6 Now Available

The EUCON 2021.6 software update is now available and introduces a number of significant new capabilities, including one of the user community's most-requested features: Custom Knobs. The 2021.6...
Forum: Technical Alerts 06-24-2021, 10:01 AM
Replies: 0
Views: 1,977
Posted By Avid
Pro Tools v2021.6 Now Available

Pro Tools 2021.6 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions and all Pro Tools | First users.

Please update using Avid...
Forum: Technical Alerts 06-22-2021, 01:09 PM
Replies: 0
Views: 2,139
Posted By Avid
Post Avid Link 2021.6 Now Available

This release includes performance improvements and bug fixes.

Please see avid.secure.force.com/pkb/articles/How_To/Avid-Link-FAQ (https://avid.secure.force.com/pkb/articles/How_To/Avid-Link-FAQ)...
Forum: General 06-22-2021, 12:52 AM
Replies: 0
Views: 1,506
Posted By Avid
Exclamation Update [Issue Resolved] Platform issue impacting services

Update: Issue has been resolved

We are currently experiencing interruptions when attempting to access shop.avd.com (https://shop.avid.com/), my.avid.com (http://my.avid.com), etc. Our platform...
Forum: Training 04-22-2021, 11:51 PM
Replies: 0
Views: 462
Posted By Avid
Post New Pro Tools Dolby Atmos Production Course and Certification

Avid and Dolby Deliver Industry First “Pro Tools Dolby Atmos Production” Course and Certification

BURLINGTON, Mass., 4/21/2021

New course deepens knowledge and skills for creators mixing Dolby...
Forum: General 04-14-2021, 05:48 PM
Replies: 0
Views: 1,101
Posted By Avid
Exclamation Avid Site Maintenance 4/18 3-6am EDT

Avid will be conducting scheduled maintenance on Sunday, April 18th from 3 a.m. until 6 a.m. ET.

During this time, the following applications/services will be impacted and will be unavailable:

...
Forum: Technical Alerts 04-13-2021, 11:44 AM
Replies: 0
Views: 2,694
Posted By Avid
Post Pro Tools v2021.3.1 Now Available

Pro Tools 2021.3.1 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions.

Pro Tools 2021.3.1 resolves the following critical bugs:
...
Forum: Licensing & Accounts 04-03-2021, 02:37 PM
Replies: 18
Views: 1,165
Posted By Avid
Post Re: iLok PACE error message

iLok Services (https://status.ilok.com/) have been restored. If you are still experiencing issues with iLok licenses for Pro Tools please "Contact Support" or "Start Your Support Case" at...
Forum: Licensing & Accounts 04-03-2021, 01:45 PM
Replies: 18
Views: 1,165
Posted By Avid
Re: iLok PACE error message

Sorry for the disruption. We are in touch with the iLok team and they are working to resolve it.

We will update this thread with more info, and status can be found at https://status.ilok.com
Forum: Pro Tools | Sync X & SYNC HD 03-25-2021, 12:05 PM
Replies: 0
Views: 423
Posted By Avid
Post Pro Tools | Sync X... Start Here!

Pro Tools | Sync X serves as the backbone of modern audio post production, providing reliable low-jitter clocking and near sample-accurate lock with frame edge alignment. It’s a critical component...
Forum: Technical Alerts 03-25-2021, 10:16 AM
Replies: 0
Views: 2,533
Posted By Avid
Post Pro Tools v2021.3 Now Available

Pro Tools 2021.3 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions as well as Pro Tools First macOS users.

Please update using...
Forum: Technical Alerts 03-11-2021, 10:18 PM
Replies: 0
Views: 2,303
Posted By Avid
Post Avid Falcon AAX Updated to v2.1.2

Avid Falcon AAX (included with current Pro Tools and Pro Tools Ultimate Update Plans and Subscriptions) has been updated to v2.1.2.

"UVI Falcon 2.1 introduces 100 new Factory Presets, 40 new...
Forum: Technical Alerts 03-08-2021, 04:51 PM
Replies: 0
Views: 1,790
Posted By Avid
Post New Training: PT210D Pro Tools | Dolby Atmos Production

Developed in partnership with Dolby, the Pro Tools Dolby Atmos Production course is designed for professionals who are transitioning from traditional surround formats to Dolby Atmos mixing, as well...
Forum: Technical Alerts 01-29-2021, 05:25 PM
Replies: 2
Views: 2,245
Posted By Avid
Post Re: iLok Service Slowdown

https://status.ilok.com is now showing all services operational based on Google addressing their issue. Avid and iLok will continue to monitor this situation and update this thread if needed.
Forum: Technical Alerts 01-29-2021, 04:50 PM
Replies: 2
Views: 2,245
Posted By Avid
Re: iLok Service Slowdown

Google has made progress resolving this issue.

https://status.cloud.google.com/incident/cloud-sql/21002 will be updated again at 16:30 US/Pacific.
Forum: Technical Alerts 01-29-2021, 02:36 PM
Replies: 2
Views: 2,245
Posted By Avid
Exclamation iLok Services impacted by Google Cloud SQL issue

There's a Google Cloud SQL issue (https://status.cloud.google.com/incident/cloud-sql/21002) affecting iLok Services. From ilok.com:
Forum: General 01-21-2021, 10:31 AM
Replies: 2
Views: 3,517
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Thursday, January 21, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Writing a Song in Pro Tools: First Steps...
Showing results 1 to 25 of 500

 
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