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Search: Posts Made By: EddieJones
Forum: Avid S1, S3, Dock and Control Yesterday, 06:57 AM
Replies: 17
Views: 891
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

See the main post about this pinned for the fix.
Forum: Artist Series Yesterday, 06:55 AM
Replies: 19
Views: 803
Posted By EddieJones
Forum: Artist Series 07-29-2021, 10:18 AM
Replies: 19
Views: 803
Posted By EddieJones
Forum: Avid S1, S3, Dock and Control 07-29-2021, 10:17 AM
Replies: 36
Views: 2,138
Posted By EddieJones
Forum: Avid S1, S3, Dock and Control 07-29-2021, 10:13 AM
Replies: 18
Views: 2,564
Posted By EddieJones
Re: S1 multiple units only 8 configurable buttons???

The reason its not there is that we have been working on other stuff, also I want to completely redo the softkey editor so making changes now would just push that further down the road.
Forum: Avid S6 07-29-2021, 09:16 AM
Replies: 13
Views: 700
Posted By EddieJones
Re: MTM Light Leak on Touch Screen

We have been told by the display manufacturer that they won't fix it, so it is down to us to make a change (gasket to block the light). This will take a few weeks to get into production...
Forum: Avid S6 07-29-2021, 07:21 AM
Replies: 6
Views: 153
Posted By EddieJones
Re: Auto Expand Custom Mapping

and be on PT 2021.6 or later
Forum: Artist Series 07-29-2021, 07:20 AM
Replies: 5
Views: 120
Posted By EddieJones
Re: Artist Control Not connecting/controlling Protools

Its your Big Sur version 11.2.3 many issues. Update to 11.5
Forum: Artist Series 07-28-2021, 06:05 PM
Replies: 19
Views: 803
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We met with Apple and just need to test the EUCON build thats going now, I'll hopefully be able to provide a temporary link tomorrow. Apple will fix properly in another OSX release later.
Forum: Avid S1, S3, Dock and Control 07-28-2021, 06:04 PM
Replies: 36
Views: 2,138
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We met with Apple and just need to test the EUCON build thats going now, I'll hopefully be able to provide a temporary link tomorrow. Apple will fix properly in another OSX release later.
Forum: Avid S1, S3, Dock and Control 07-28-2021, 01:43 PM
Replies: 36
Views: 2,138
Posted By EddieJones
Forum: Artist Series 07-28-2021, 10:12 AM
Replies: 10
Views: 3,267
Posted By EddieJones
Re: Artist Mix display stuck at maximum constrast / brightness

We have a meeting with Apple this afternoon. If they give the green light I will post a patch today.
Forum: Artist Series 07-28-2021, 10:12 AM
Replies: 19
Views: 803
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We have a meeting with Apple this afternoon. If they give the green light I will post a patch today.
Forum: Avid S1, S3, Dock and Control 07-28-2021, 10:11 AM
Replies: 36
Views: 2,138
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We have a meeting with Apple this afternoon. If they give the green light I will post a patch today.
Forum: Avid S1, S3, Dock and Control 07-28-2021, 10:10 AM
Replies: 17
Views: 891
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

We have a meeting with Apple this afternoon. If they give the green light I will post a patch today.
Forum: Avid S1, S3, Dock and Control 07-27-2021, 01:59 PM
Replies: 6
Views: 409
Posted By EddieJones
Re: Dock Adapter out of stock?

I have just been told that it will be back in stock in a week.
Forum: Artist Series 07-26-2021, 05:20 PM
Replies: 19
Views: 803
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We have a workaround prepared and have just heard back from Apple that they are looking into the issue too.
Forum: Avid S1, S3, Dock and Control 07-26-2021, 10:07 AM
Replies: 32
Views: 1,396
Posted By EddieJones
Re: EUCON 2021.6 Released

I don't have my S3 back yet sorry.
Forum: Avid S1, S3, Dock and Control 07-26-2021, 10:00 AM
Replies: 6
Views: 409
Posted By EddieJones
Re: Dock Adapter out of stock?

Can you clarify. Is this the part you are talking about? https://shop.avid.com/ccrz__ProductDetails?rdp=1627318499064&sku=AR-PT-IDOCK-00&viewState=DetailView

All Docks that have shipped in the...
Forum: Avid S6 07-26-2021, 09:47 AM
Replies: 5
Views: 410
Posted By EddieJones
Re: Feature requests..

Switching between Master Meter Mode and Channel meters can only be done in the surface setup page as it does require a lot of re wiring in the background. I'm not saying it cant ever be done but its...
Forum: Avid S1, S3, Dock and Control 07-26-2021, 09:42 AM
Replies: 8
Views: 340
Posted By EddieJones
Re: Dock with S1 fader and encoders !?

They are only 'junk' when compared to an S6 fader, you would be surprised at how many different Control Surfaces both old and new use these, both at Avid and our competition. The faders are low...
Forum: Avid S1, S3, Dock and Control 07-26-2021, 09:34 AM
Replies: 17
Views: 891
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

We are working on it and are waiting on a reply from Apple before proceeding with a fix/workaround.
Forum: Avid S1, S3, Dock and Control 07-26-2021, 09:33 AM
Replies: 36
Views: 2,138
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We have already made a workaround but we need Apple's help on the issue before we can be certain. I'll keep updating this thread when I know more.
Forum: Avid S1, S3, Dock and Control 07-26-2021, 09:30 AM
Replies: 1
Views: 115
Posted By EddieJones
Re: S3 connectivity issues under Big Sur

Have you done a full uninstall of EUCON including remove all prefs yet ?
Forum: Avid S1, S3, Dock and Control 07-23-2021, 08:58 AM
Replies: 17
Views: 891
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

We are still investigating how to work around it. I think for OLED screens we can do something at Avid so that would be a week or two. For the Artist Control Screen we need Apple to help/fix as its...
Showing results 1 to 25 of 500

 
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