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Search: Posts Made By: EddieJones
Forum: Avid S1, S3, Dock and Control Today, 01:59 PM
Replies: 3
Views: 314
Posted By EddieJones
Re: Dock Adapter out of stock?

I have just been told that it will be back in stock in a week.
Forum: Artist Series Yesterday, 05:20 PM
Replies: 8
Views: 336
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We have a workaround prepared and have just heard back from Apple that they are looking into the issue too.
Forum: Avid S1, S3, Dock and Control Yesterday, 10:07 AM
Replies: 32
Views: 1,313
Posted By EddieJones
Re: EUCON 2021.6 Released

I don't have my S3 back yet sorry.
Forum: Avid S1, S3, Dock and Control Yesterday, 10:00 AM
Replies: 3
Views: 314
Posted By EddieJones
Re: Dock Adapter out of stock?

Can you clarify. Is this the part you are talking about? https://shop.avid.com/ccrz__ProductDetails?rdp=1627318499064&sku=AR-PT-IDOCK-00&viewState=DetailView

All Docks that have shipped in the...
Forum: Avid S6 Yesterday, 09:47 AM
Replies: 3
Views: 340
Posted By EddieJones
Re: Feature requests..

Switching between Master Meter Mode and Channel meters can only be done in the surface setup page as it does require a lot of re wiring in the background. I'm not saying it cant ever be done but its...
Forum: Avid S1, S3, Dock and Control Yesterday, 09:42 AM
Replies: 8
Views: 319
Posted By EddieJones
Re: Dock with S1 fader and encoders !?

They are only 'junk' when compared to an S6 fader, you would be surprised at how many different Control Surfaces both old and new use these, both at Avid and our competition. The faders are low...
Forum: Avid S1, S3, Dock and Control Yesterday, 09:34 AM
Replies: 12
Views: 548
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

We are working on it and are waiting on a reply from Apple before proceeding with a fix/workaround.
Forum: Avid S1, S3, Dock and Control Yesterday, 09:33 AM
Replies: 16
Views: 967
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

We have already made a workaround but we need Apple's help on the issue before we can be certain. I'll keep updating this thread when I know more.
Forum: Avid S1, S3, Dock and Control Yesterday, 09:30 AM
Replies: 1
Views: 98
Posted By EddieJones
Re: S3 connectivity issues under Big Sur

Have you done a full uninstall of EUCON including remove all prefs yet ?
Forum: Avid S1, S3, Dock and Control 07-23-2021, 08:58 AM
Replies: 12
Views: 548
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

We are still investigating how to work around it. I think for OLED screens we can do something at Avid so that would be a week or two. For the Artist Control Screen we need Apple to help/fix as its...
Forum: Avid S1, S3, Dock and Control 07-22-2021, 10:20 AM
Replies: 4
Views: 121
Posted By EddieJones
Re: S1 shows HIDDEN+INACTIVE tracks within folder ?

I just tested this (on my Windows) and it works OK.
Forum: Avid S1, S3, Dock and Control 07-22-2021, 10:12 AM
Replies: 4
Views: 121
Posted By EddieJones
Re: S1 shows HIDDEN+INACTIVE tracks within folder ?

If you close and open the folder does it fix it? If not open and close the session?
Forum: Avid S1, S3, Dock and Control 07-22-2021, 09:32 AM
Replies: 4
Views: 121
Posted By EddieJones
Re: S1 shows HIDDEN+INACTIVE tracks within folder ?

What version of PT are you on....It rings a bell and i thought it was fixed.
Forum: Avid S1, S3, Dock and Control 07-22-2021, 09:24 AM
Replies: 1
Views: 96
Posted By EddieJones
Re: Dock fader showing wrong channel until touched

The Dock was designed not to have its attention fader in a Layout really. The display on the tablet is always the attention fader....and should be as without the Dock it could be wrong. Also when you...
Forum: Avid S1, S3, Dock and Control 07-22-2021, 09:20 AM
Replies: 16
Views: 967
Posted By EddieJones
Re: *******Don't install the new security update from Apple for Catalina or Mojave***

Please can you leave us details. OS version, number of displays connected
Forum: Avid S1, S3, Dock and Control 07-21-2021, 09:23 PM
Replies: 16
Views: 967
Posted By EddieJones
*******Don't install the new security update from Apple for Catalina or Mojave*******

Its looking like it causes issues with the screen on multiple different EUCON surfaces old and new. Investigating.
Forum: Artist Series 07-21-2021, 09:23 PM
Replies: 8
Views: 336
Posted By EddieJones
*******Don't install the new security update from Apple for Catalina or Mojave*******

Its looking like it causes issues with the screen on multiple different EUCON surfaces old and new. Investigating.
Forum: Avid S1, S3, Dock and Control 07-21-2021, 09:18 PM
Replies: 12
Views: 548
Posted By EddieJones
Re: S1 Screens solid amber after Mojave security update

Yes, I'm seeing this posted elsewhere and its not just S1's. Investigating. Can you do a recover back to before? FYI it also affects Catalina too.
Forum: Avid S1, S3, Dock and Control 07-21-2021, 08:17 PM
Replies: 3
Views: 152
Posted By EddieJones
Re: logic Pro X wont work with my S1 and Dock (works fine in ProTools 2021.6)

EuControl is fully M1 supported and Apple are in the middle of adding the EUCON code into Logic, so hopefully not long now.
Forum: Avid S1, S3, Dock and Control 07-21-2021, 07:57 PM
Replies: 6
Views: 174
Posted By EddieJones
Re: Eucon Key Command Guru Needed

Yes delay is something we have on the cards to add/fix. I'll try and get it int he next release.
Forum: Avid S1, S3, Dock and Control 07-21-2021, 07:57 PM
Replies: 6
Views: 255
Posted By EddieJones
Re: S1 custom mapping FF-Q3

You need to be clicking on the Plugin in PT. Obviously from the surface you can just click the required function yourself.
Forum: Avid S1, S3, Dock and Control 07-20-2021, 08:52 AM
Replies: 6
Views: 255
Posted By EddieJones
Re: S1 custom mapping FF-Q3

For the Inserts mapping we can only map what the plugin manufacturer sends down so that's why the 7 band works best. For the EQ you can only map What we in EUCON had as the default set of parameters...
Forum: Artist Series 07-20-2021, 07:50 AM
Replies: 2
Views: 170
Posted By EddieJones
Re: V2021.6 issues working with Cubase

Nothing changed in EUCON to affect this. Can you try uninstalling using the installer first, including remove all prefs, reboot and then put the latest EUCON and let me know. I'm running Nuendo on a...
Forum: Avid S1, S3, Dock and Control 07-20-2021, 07:44 AM
Replies: 6
Views: 255
Posted By EddieJones
Re: S1 custom mapping FF-Q3

Are you mapping in the EQ or Inserts Function. We find setting to the 7 band preset the best too.
Forum: Avid S1, S3, Dock and Control 07-19-2021, 10:57 AM
Replies: 80
Views: 12,577
Posted By EddieJones
Re: S1 knob always writing

I'm sorry about this, I will ask support to prioritize it.
Showing results 1 to 25 of 500

 
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