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Search: Posts Made By: MCorbin
Forum: Pro Tools | Carbon Today, 07:02 AM
Replies: 7
Views: 146
Posted By MCorbin
Re: question about PT update renewals

JTC111

Were you just asking via Chat and no one responded? Lemme know please...

m
Forum: Pro Tools | Carbon Yesterday, 08:25 AM
Replies: 7
Views: 146
Posted By MCorbin
Re: question about PT update renewals

JTC111

Did you open a case? If so can you let me know what it is so I can work on getting you an answer?

mark
Forum: Avid S1, S3, Dock and Control 09-20-2021, 11:10 AM
Replies: 3
Views: 381
Posted By MCorbin
Re: Network question S3 and iPad (mac)

Apple removed the password option from ad hoc a while back, I don't recall which OS version, but it's been a while since you could set a password on a computer generated wifi.

Aside from a network...
Forum: Pro Tools | Carbon 09-16-2021, 07:13 AM
Replies: 3
Views: 251
Posted By MCorbin
Re: Still Carbon Problems Must Find An Answer..

Great, thank you tomhartman!

I'll have someone reach out with instructions for the session and images.

Mark
Forum: Avid S1, S3, Dock and Control 09-16-2021, 07:09 AM
Replies: 1
Views: 83
Posted By MCorbin
Re: S3 Registration Details Location

Hey TrentWilliams

Once the Transfer of Ownership is completed by Avid, you should see an "Avid S3 Control Surface CR" entry in your My Products section.

If you don't, please reach out to the...
Forum: Pro Tools | Carbon 09-15-2021, 08:58 AM
Replies: 3
Views: 251
Posted By MCorbin
Re: Still Carbon Problems Must Find An Answer..

Hey tomhartman

Can you get a case started for me please and let me know the case number so we can work on getting this resolved? You can include the pic and session file, no media, in the case as...
Forum: Pro Tools HDX & HD Native Systems (Mac) 09-09-2021, 06:47 AM
Replies: 2
Views: 162
Posted By MCorbin
Re: HD IO analog in cards red vs blue

No discernible difference. Keep the one that is your preferred color...

m
Forum: Pro Tools | Carbon 09-08-2021, 12:52 PM
Replies: 39
Views: 4,940
Posted By MCorbin
Re: Pro Tools Carbon Laptop Fan Noise

Thanks MatheWood. I'm getting someone to pick up the case today.

m
Forum: Pro Tools HDX & HD Native Systems (Mac) 09-08-2021, 12:48 PM
Replies: 19
Views: 545
Posted By MCorbin
Re: MTRX Studio Speaker Pop When Changing Sample Rates

Hey Ryan

Can you please start a case and let me know the case number so we can dig in a bit?

https://avid.secure.force.com/pkb/articles/en_US/how_to/Support-Plan-Case-Creation

Please...
Forum: Pro Tools | Carbon 09-07-2021, 02:27 PM
Replies: 39
Views: 4,940
Posted By MCorbin
Re: Pro Tools Carbon Laptop Fan Noise

Hey MatheWood, could you start up a support case and let me know the case number? I'm interested to get some more details on your sessions and some logs to get a better picture of what is clogging up...
Forum: Pro Tools | Carbon 08-26-2021, 08:35 AM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

The registration options are for licenses you ALREADY have and do not pertain to the PT Ult Perp license, you get that one either way.

So Carbon comes with, outside of the Promo PT Ult Perp & ATH,...
Forum: Pro Tools | Carbon 08-23-2021, 11:03 AM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

Afternoon all

I wanted to let you know that we are working on a solution for our Carbon early adopters. More details for you all in the coming days.

Thanks as always.

Mark
Forum: Pro Tools | Carbon 08-23-2021, 07:55 AM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

Hey Matt

I sent you a DM. Let me know and we can look into it.

m
Forum: Pro Tools | Carbon 08-17-2021, 06:35 AM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

Actually we didn't... we thought we were going to be able to successfully deploy on Friday, but an unforeseen issue outside of the sandbox came up.

There is no impetus for us to not be...
Forum: Pro Tools | Carbon 08-16-2021, 10:48 AM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

Hey All

We encountered an IT bug during the deployment on Friday and are still working on it. We apologize for the delay.

You can check the Carbon Promo FAQ for updates or even subscribe to it....
Forum: Pro Tools | Carbon 08-12-2021, 12:52 PM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

Quick update... depositing assets tomorrow.
Forum: Pro Tools | Carbon 08-12-2021, 05:45 AM
Replies: 39
Views: 4,940
Posted By MCorbin
Re: Pro Tools Carbon Laptop Fan Noise

The added fan speed from the computer is typically caused by the Intel Turbo Boost which is overclocking the CPU. Once AVB is taxing the already overclocked CPU, the fans ramp up even more.

In PT...
Forum: Pro Tools | Carbon 08-12-2021, 05:42 AM
Replies: 84
Views: 3,399
Posted By MCorbin
Re: Carbon Ultimate/Autotune Promo

Things should begin to be deposited today. See the FAQ for more/up to date info.

https://avid.secure.force.com/pkb/articles/en_US/FAQ/Carbon-Promo
Forum: Pro Tools | Carbon 08-06-2021, 08:27 AM
Replies: 38
Views: 1,781
Posted By MCorbin
Re: Carbon now comes with Ultimate?

The FAQ page is live now.

https://avid.secure.force.com/pkb/articles/en_US/FAQ/Carbon-Promo
Forum: Avid S1, S3, Dock and Control 07-20-2021, 07:00 AM
Replies: 80
Views: 13,352
Posted By MCorbin
Re: S1 knob always writing

@Cunninghamaudio I'll get your case sorted today...

m
Forum: Avid S1, S3, Dock and Control 07-15-2021, 06:45 AM
Replies: 1
Views: 138
Posted By MCorbin
Re: unable to initiate eucon

When you launch the unified installer, check the Uninstall & Remove Preferences section at the bottom.

Uninstall, reboot, then re-install. If this does not get you cooking, please open up a...
Forum: Pro Tools | Carbon 07-09-2021, 11:28 AM
Replies: 1
Views: 265
Posted By MCorbin
Re: AVID logo brightness

Noted dominicperry. We'll try to get it addressed.

Ok... NOW go back to the music...
Forum: Pro Tools | Carbon 05-24-2021, 02:48 PM
Replies: 8
Views: 1,007
Posted By MCorbin
Re: Ongoing Issue with Carbon and Latest PT...

Hey Tom

If you can get a case started and let me know what the number is, I'll make sure we get eyes on it. Feel free to DM me.

mark
Forum: Avid S1, S3, Dock and Control 05-14-2021, 06:58 AM
Replies: 7
Views: 939
Posted By MCorbin
Forum: Avid S1, S3, Dock and Control 05-13-2021, 06:45 AM
Replies: 7
Views: 939
Posted By MCorbin
Re: Big Sur 11.3 bricks Avid Control App and EUContrl

Both EuControl and the Control App are qualified with Big Sur.

https://avid.secure.force.com/pkb/articles/compatibility/macOS-Big-Sur-Support

It may be worth uninstalling and re-installing....
Showing results 1 to 25 of 66

 
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