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Search: Posts Made By: corp
Forum: Pro Tools HDX & HD Native Systems (Mac) 03-28-2021, 12:26 PM
Replies: 16
Views: 802
Posted By corp
Forum: Pro Tools HDX & HD Native Systems (Mac) 03-20-2021, 04:25 PM
Replies: 4
Views: 289
Posted By corp
Re: HDX Card in Mac Pro 7,1 not installing

Had a an issue with MP7.1 not seeing HDX HW.


Uninstalled driver, downloaded again then made sure MP Security stopped blocking installing driver.


Does the PCIe utility see a card in the...
Forum: Pro Tools HDX & HD Native Systems (Mac) 03-01-2021, 04:34 PM
Replies: 16
Views: 1,791
Posted By corp
Re: upcoming Hybrid Engine HDX Option?

Yes, info......new card or software/driver change?
Forum: Licensing & Accounts 02-26-2021, 06:08 PM
Replies: 7
Views: 570
Posted By corp
Re: Avid's Terrible and Worthless Support

Yes, the Avid support is the worst with the hard to understand support in another Country and waiting up to months for a reply..


Don't worry Moderator JFreak has been erasing and moving all the...
Forum: Licensing & Accounts 02-23-2021, 04:58 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

After waiting for a month for Avid support to help with the registration page not working I can now register my HDX card.:rolleyes:
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-23-2021, 08:16 AM
Replies: 14
Views: 9,205
Posted By corp
Re: HDX card not recognized

I had issues with OS blocking driver..........reinstall, watch security utility.
Forum: Licensing & Accounts 02-23-2021, 08:14 AM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

Still waiting Avid.
Forum: Licensing & Accounts 02-22-2021, 03:26 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

Not vague at all......!


Can't register HDX card, Avid is at fault because of a bug in Avid system.


Clear?:rolleyes:
Forum: Licensing & Accounts 02-22-2021, 03:00 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

Phone connection the worst, trying to understand person even worse!
Forum: Licensing & Accounts 02-22-2021, 02:52 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

HDX registration issue is an Avid bug in their system.:mad:


The amount of money people pay for this so called Ultimate system with this type of service is inexcusable.
Forum: Licensing & Accounts 02-22-2021, 02:38 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

Still waiting from Avid.......Also, case has already been escalated through Avid site, GCPro has contacted Avid rep a couple of times...........and............still waiting.:mad:


Terrible...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-20-2021, 04:00 PM
Replies: 16
Views: 1,791
Posted By corp
Re: upcoming Hybrid Engine HDX Option?

I thought there was an issue with the HDX chips doing the hybrid function.
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-19-2021, 09:00 AM
Replies: 16
Views: 1,791
Posted By corp
Re: upcoming Hybrid Engine HDX Option?

Is this still happening and will it be a SW or HW update?
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-17-2021, 01:15 PM
Replies: 12
Views: 556
Posted By corp
Re: Avid HDX driver

Still waiting for Avid to resolve registration issue....
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-17-2021, 01:14 PM
Replies: 12
Views: 556
Posted By corp
Re: Avid HDX driver

Did this method and now noticed OS security blocking load....All good.



under system report PCI tab now show driver is installed by "yes" but hoovering over slot panel it still conveys...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-17-2021, 08:56 AM
Replies: 12
Views: 556
Posted By corp
Re: Avid HDX driver

Yes....


Under the PCIe information for driver installed for slot #5 it says......"no".
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-17-2021, 08:49 AM
Replies: 12
Views: 556
Posted By corp
Re: Avid HDX driver

I tried the terminal command listed on the Avid site ........did not work.


Thanks,
Forum: Licensing & Accounts 02-17-2021, 08:46 AM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

I did contact Avid three times ...... still waiting............2 hours........Lol
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-16-2021, 05:02 PM
Replies: 12
Views: 556
Posted By corp
Re: Avid HDX driver

Nothing pops up in the security control panel but the panel does disappear during the install.



Same Computer/OS as what you are using.


Question: As mentioned above I'm not connected to...
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-16-2021, 03:48 PM
Replies: 12
Views: 556
Posted By corp
Avid HDX driver

Installed HDX into MP7.1 slot 5 with no interface connected.


Driver is installed (HD Driver 2020.12.)


Computer and Digitest not seeing HDX and and saying driver not installed.
Forum: Licensing & Accounts 02-16-2021, 03:37 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

Wow, support in the toilet....:mad:
Some people waiting 1.5 months....
Forum: Licensing & Accounts 02-16-2021, 02:13 PM
Replies: 18
Views: 1,013
Posted By corp
Re: Avid support?

OMG...This is unbelievable :mad:

I initiate cases, I wait days, no response, I call a few times and person says he will escalate .....nothing! It sounds like I'm calling China because the phone...
Forum: Licensing & Accounts 02-15-2021, 05:36 AM
Replies: 18
Views: 1,013
Posted By corp
HDX registration issue

How long does it take for Avid support to answer a question?
Forum: Pro Tools HDX & HD Native Systems (Mac) 02-10-2021, 05:54 PM
Replies: 16
Views: 912
Posted By corp
Digitest not seeing HDX card?

Digitest not seeing HDX card?
Forum: Storage Subsystems 01-03-2021, 04:58 PM
Replies: 4
Views: 2,892
Posted By corp
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