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Search: Posts Made By: EddieJones
Forum: Avid S1, S3, Dock and Control App 04-23-2024, 10:43 AM
Replies: 17
Views: 1,192
Posted By EddieJones
Re: Avid Dock Encoders - Some Not Working

Open a case with Avid and then let me know the case number. Is this both sides or just one set of 4 knobs?
Forum: Avid S1, S3, Dock and Control App 04-23-2024, 10:35 AM
Replies: 17
Views: 1,192
Posted By EddieJones
Re: Avid Dock Encoders - Some Not Working

It sounds like the actual knobs might have failed unfortunately.
Forum: Avid S1, S3, Dock and Control App 04-23-2024, 10:02 AM
Replies: 17
Views: 1,192
Posted By EddieJones
Re: Avid Dock Encoders - Some Not Working

Do the knobs work OK if you put something like Avid Channel strip on them? Trying to see if its the physical knobs or a software problem.
Forum: Avid S1, S3, Dock and Control App 04-22-2024, 02:52 PM
Replies: 17
Views: 1,192
Posted By EddieJones
Re: Avid Dock Encoders - Some Not Working

You can delete a map here or just remove all the pages in the editor

macOS Go > (Option key) Library > Preferences > Avid > Consoles > KnobMaps

Windows...
Forum: Avid S1, S3, Dock and Control App 04-22-2024, 09:24 AM
Replies: 17
Views: 1,192
Posted By EddieJones
Re: Avid Dock Encoders - Some Not Working

Do the knobs work in other plugins or the default maps (so it's not a hardware issue)
A video of this would help.
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