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Search: Posts Made By: Top Jimmy
Forum: Licensing & Accounts 12-04-2020, 05:33 PM
Replies: 11
Views: 1,589
Posted By Top Jimmy
Re: Pro Tools 10/11 licence and download missing from account

You don’t have to be on an active support plan to get help with your account or software registration. You can create a support case for this issue via the support portal accessible from your Avid...
Forum: Licensing & Accounts 12-02-2020, 01:35 PM
Replies: 11
Views: 1,589
Posted By Top Jimmy
Re: Pro Tools 10/11 licence and download missing from account

Any chance you have more than one account with Avid and you’re logged into the wrong one? If not, start a support case via the portal from your Avid account and they should be able to get you sorted...
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