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Search: Posts Made By: kateltecnico
Forum: Getting Started 12-23-2021, 07:01 AM
Replies: 6
Views: 696
Posted By kateltecnico
Forum: Getting Started 12-23-2021, 06:52 AM
Replies: 6
Views: 696
Posted By kateltecnico
Buying Pro Tools for macOS High Sierra.

Hello,

I want to buy an EDU PT subscription to use on my MacBook Pro with macOS 10.13.6 High Sierra to prepare my recording and mixing classes as a teacher. If I buy it right now, from the Avid...
Forum: Licensing & Accounts 12-23-2020, 05:36 AM
Replies: 5
Views: 852
Posted By kateltecnico
Re: Case in queue 18 days

We need to be patient. In my Case I'm receiving a mail per week at the best. Good luck!

Enviado desde mi Mi A1 mediante Tapatalk
Forum: Licensing & Accounts 12-15-2020, 11:07 AM
Replies: 7
Views: 971
Posted By kateltecnico
Re: ASC submit problem

Just an update, I contacted Avid Customer Support by Twitter and email and I've got an answer and things seem to go ahead. I was able to send the TOO form by mail so we are on the next level. But I...
Forum: Licensing & Accounts 12-13-2020, 02:21 AM
Replies: 7
Views: 971
Posted By kateltecnico
Re: ASC submit problem

Thank you, I will try this method if I don't receive any answer to my email request.

Enviado desde mi Mi A1 mediante Tapatalk
Forum: Licensing & Accounts 12-13-2020, 02:19 AM
Replies: 7
Views: 971
Posted By kateltecnico
Re: ASC submit problem

They are, indeed. I asked Avid Support and they told me that edu licences are transferrable if requisites are accomplished.

Enviado desde mi Mi A1 mediante Tapatalk
Forum: Licensing & Accounts 12-12-2020, 07:37 AM
Replies: 7
Views: 971
Posted By kateltecnico
Re: ASC submit problem

Hello again, I've attached a screenshot of the email received with the ASC details.
I haven't got any improvement on the situation. I really need some help, we are stuck.

Thanks in advance.
Forum: Licensing & Accounts 12-11-2020, 04:23 AM
Replies: 7
Views: 971
Posted By kateltecnico
ASC submit problem

Hello,

I'm in the process to transfer an Academic Pro Tools 2018 License following the instructions provided by AVID Customer Care to me. I'm the "buyer" so I’ve just filled out the AVID TOO form...
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