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Showing results 1 to 13 of 13
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Search: Posts Made By: elliot@focusrite
Forum: Eleven Rack 07-24-2013, 09:00 AM
Replies: 20
Views: 8,850
Posted By elliot@focusrite
Re: Eleven Rack via spidf into Focusrite LS56

Hi there,
If you are just using the Eleven rack to send audio to the LS56 I would recommend you just using the one S/PDIF cable going into the LS56. Then make sure the Eleven Rack is set to internal...
Forum: Third Party Interfaces 06-19-2013, 08:31 AM
Replies: 11
Views: 17,928
Posted By elliot@focusrite
Re: Problem detected with audio clock. Check clock source and sample rate are correct

Hi there,

I am sorry to hear you are having problems getting your Focusrite interface working in Pro Tools. If you are still having problems, please contact us here...
Forum: Third Party Interfaces 04-25-2013, 09:41 AM
Replies: 13
Views: 13,177
Posted By elliot@focusrite
Re: PT10 and Saffire Pro 40 I/O Issues

dr_daw we would never leave it 4 months to reply to support inquiry, it may have been a case where we never received your email. What was your case number, you should have received a bounce back...
Forum: Third Party Interfaces 04-19-2013, 01:44 AM
Replies: 13
Views: 13,177
Posted By elliot@focusrite
Re: PT10 and Saffire Pro 40 I/O Issues

Hi there,

From reading your post, your problem does unfortunately seem down to the Saffire Pro 40. If you contact us here (http://global.focusrite.com/contact-support) we will be able to help you...
Forum: Third Party Interfaces 04-18-2013, 02:46 AM
Replies: 10
Views: 20,374
Posted By elliot@focusrite
Re: focusrite forte or usb port problems ?

boabyd23, If you are running Mountain Lion it would be worth seeing if the driver linked here...
Forum: Third Party Interfaces 03-22-2013, 03:02 AM
Replies: 24
Views: 8,848
Posted By elliot@focusrite
Re: How to Connect Digi003R to VRM Box

We now have an update available for the VRM box that fixes this problem with using the S/PDIF input on Mountain Lion. You will need to download VRM Box 1.3b2 from beta.focusrite.com

Elliot //...
Forum: Third Party Interfaces 03-22-2013, 02:58 AM
Replies: 13
Views: 7,136
Posted By elliot@focusrite
Re: two interfaces

Two Saffire Pro 40s can be used in dual unit mode without the need set up any aggregate device or connect one to the other over ADAT.
All you need to do is daisy chain one Pro 40 to the other over...
Forum: Third Party Interfaces 03-07-2013, 05:11 AM
Replies: 24
Views: 8,848
Posted By elliot@focusrite
Re: How to Connect Digi003R to VRM Box

Hi Brian, If you are still experiencing problems with your VRM box please dont hesitate to contact us via the link below;
http://global.focusrite.com/contact-support
Forum: Third Party Interfaces 12-17-2012, 09:03 AM
Replies: 5
Views: 9,432
Posted By elliot@focusrite
Re: Focusrite Scarlett 8i6 - no inputs detected?

Hi there,

I am sorry to hear you are having trouble with running your unit in Pro Tools 10. We have a new update for the USB 2.0 drivers for Mountain Lion which are still currently in beta stage,...
Forum: Windows 11-15-2012, 09:22 AM
Replies: 5
Views: 2,951
Posted By elliot@focusrite
Re: PT10 Crashes (access violation) when creating or loading 88.2/96Khz sessions

Hi James,

If you would like some help with getting this sorted please contact us via the link below and we will happy to help you out.
http://uk.focusrite.com/contact-support

Elliot //...
Forum: Third Party Interfaces 11-15-2012, 08:56 AM
Replies: 1
Views: 3,634
Posted By elliot@focusrite
Re: Mayor Latency using Saffire 24 and PT10

Hi there,

I am sorry to hear you are having latency issues with your Pro 24, if you contact us at the site below we will be happy to help you with your problem;...
Forum: Third Party Interfaces 10-11-2012, 09:19 AM
Replies: 7
Views: 7,809
Posted By elliot@focusrite
Re: Midi light Blinking in saffire 56

My colleague told me he is in contact with you is this correct? If not then could you please contact us via our support page at http://uk.focusrite.com/contact-support and we will be able to help you...
Forum: Third Party Interfaces 08-23-2012, 07:49 AM
Replies: 5
Views: 4,836
Posted By elliot@focusrite
Re: Focusrite Saffire/Scarlett & PT9 Question...

I am not too sure about Pro Tools 9 but I am using a Saffire Pro 24 on Mac OS X 10.6.8 with Pro Tools 10 and you can set the buffer size to 32 samples.

Elliot // Focusrite Technical Support
Showing results 1 to 13 of 13

 
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