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Search took 0.03 seconds. Search: Posts Made By: ProdInfo
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 08-21-2007, 01:55 PM
Replies: 9
Views: 3,062
Posted By ProdInfo
Re: 003 Exchange Offer... odd

Yes, it's true that most audio interfaces and most legitimate DAW software packages are eligible for our 3rd Party DAW to 003 exchange program. However, the software must be traded in with all...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 04-25-2006, 05:56 PM
Replies: 5
Views: 3,356
Posted By ProdInfo
Re: Where to send Digi001 for Hardware Exchange?

Thanks very much Bryan - In the US and Canada, although sometimes dealers can and will assist with the returns, for Pro Tools LE Exchanges the gear is generally sent back directly by the customer to...
Forum: Pro Tools TDM Systems (Mac) 03-29-2006, 11:28 AM
Replies: 15
Views: 4,541
Posted By ProdInfo
Re: Exchange Pack Plugin for TDM

Hi - Sorry about the confusion about the ExchangePack Promomotion!

The way the plug - in promotion is fulfilled is we send an e-mail to the customer with an activation code. The e-mail directs...
Forum: Pro Tools TDM Systems (Mac) 10-18-2005, 04:26 PM
Replies: 3
Views: 2,038
Posted By ProdInfo
Re: upgrade from 96i/o to 192 i/o

The hardware exchange program is designed to facilitate the desire to transition from legacy systems to the most current system. Currently we do not offer HD interface to HD interface exchanges.
...
Forum: Pro Tools TDM Systems (Mac) 12-22-2004, 12:17 PM
Replies: 9
Views: 2,344
Posted By ProdInfo
Re: MIX Exchange Stopped at all?!?!

Hi everyone,

Thanks for your interest - We are in the process of updating the pricing on our web site. Digidesign will continue to offer Pro Tools|24 and Pro Tools|24 MIX to Pro Tools HD and Pro...
Forum: Pro Tools TDM Systems (Mac) 09-20-2004, 04:08 PM
Replies: 5
Views: 2,556
Posted By ProdInfo
Re: MassivePack Pro 3 question

Massive Pack and Massive Pack Pro do not include a copy of Pro Tools software.

Thanks,

Digidesign Product Information
Forum: Pro Tools TDM Systems (Mac) 09-20-2004, 04:07 PM
Replies: 13
Views: 3,306
Posted By ProdInfo
Re: Massive Pack question

Hi Sophia,

We have begun shipping Massive Pack orders as of Friday. This is actually ahead of schedule - We had originally announced to our dealers that we would not begin shipping orders until...
Forum: Pro Tools TDM Systems (Mac) 09-20-2004, 04:05 PM
Replies: 13
Views: 3,306
Posted By ProdInfo
Re: Massive Pack question

Hello,

Good questions regarding who is eligible for what. The Massive Pack 3.0 software-only bundle is available only to registered owners of Pro Tools|HD Accel systems. Massive Pack Pro 3.0 can...
Forum: Pro Tools TDM Systems (Mac) 05-03-2004, 11:22 AM
Replies: 6
Views: 2,633
Posted By ProdInfo
Re: Digi: A question about HD to Accel upgrade

Hi everyone,

Thanks for your interest in the return of the HD Process to HD Accel card Hardware Exchange. The exchange does not include our new Pro Tools 6.4 software.
Forum: Pro Tools TDM Systems (Mac) 12-16-2003, 09:57 AM
Replies: 17
Views: 5,171
Posted By ProdInfo
Re: Digi are you stopping your hardware exchange p

Hi all,

I'd like to further clarify a few points regarding the HD Process to HD Accel card exchange that ends on December 20. Since this offer will not be extended, we want to make sure current...
Forum: Pro Tools TDM Systems (Mac) 12-16-2003, 08:27 AM
Replies: 17
Views: 5,171
Posted By ProdInfo
Re: Digi are you stopping your hardware exchange prog?

The only Hardware Exchange that will end on December 20, 2003, is the HD Process to HD Accel card Hardware Exchange.

Thanks for your interest!
Forum: Pro Tools TDM Systems (Mac) 10-24-2003, 04:51 PM
Replies: 72
Views: 8,306
Posted By ProdInfo
Re: HD3 Accel RULES, Digi is the best company EVER!

The second part of your statement is incorrect. The retail price of bringing a Pro Tools|HD 3 system to the equivalent of Pro Tools|HD 3 Accel by exchanging two HD Process cards would be $4,490 US...
Forum: General 09-15-2003, 07:03 PM
Replies: 0
Views: 13,055
Posted By ProdInfo
HD Accel Hardware Exchanges

Pricing and details regarding Hardware Exchanges to HD Accel can now be found on Digidesign's Hardware Exchange (http://www.digidesign.com/exchange) web page.

This information includes exchanges...
Forum: Pro Tools TDM Systems (Mac) 09-15-2003, 11:54 AM
Replies: 1
Views: 2,281
Posted By ProdInfo
Re: HD ACCEL plugin bundle mistake?

The HDpack 2 v5.0 and HDpack 3 v5.0 bundles include Wave Mechanics Speed, not Pitch Doctor.
Forum: Pro Tools TDM Systems (Mac) 09-13-2003, 08:00 AM
Replies: 15
Views: 4,254
Posted By ProdInfo
Re: So when will 6.2 be available for the rest of

Hi Rail,

The announcement about Track Punch only mentions that it will require Pro Tools|HD. See below:

---------------------------------------------------------------------------
TrackPunch...
Forum: Pro Tools TDM Systems (Mac) 09-13-2003, 12:23 AM
Replies: 15
Views: 4,254
Posted By ProdInfo
Re: So when will 6.2 be available for the rest of

Hi Bill,

The track punch functionality being previewed at IBC is not part of the Pro Tools 6.2 feature set. This will be added to Pro Tools in a future software release.
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 09-01-2003, 09:37 PM
Replies: 14
Views: 4,081
Posted By ProdInfo
Re: Hardware Exchange Question

Hi Doug,

At a minimum, we expect the Digi 001 audio interface box and PCI card back. The unit you are returning to us should be the same system you are registered for. If you have any more...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 09-01-2003, 04:56 PM
Replies: 14
Views: 4,081
Posted By ProdInfo
Re: Hardware Exchange Question

Hi folks,

There's been some confusion and small changes to the way the Digi 002/Digi 002 Rack Hardware Exchange works, so here's the scoop:

Hardware Exchanges do not involve any type of rebate-...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 08-07-2003, 05:29 PM
Replies: 7
Views: 3,002
Posted By ProdInfo
Re: Old Audiomedia3 (NOT toolbox XP) -> 002r upgrade possible?

No, Hardware Exchanges are done on a one-for-one exchange basis. Of course, we'd be more than happy to see you purchase two separate Digi 002 exchanges! :-)
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 08-07-2003, 01:22 PM
Replies: 98
Views: 8,781
Posted By ProdInfo
Re: Power Mac G5 & Digidesign PCI Cards

Hi Threshold,

I can understand your disappointment, but the Digi 001 will not work and cannot be physically installed in the Power Mac G5.

Because the G5 only supports 3.3 V-capable cards (the...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 08-07-2003, 01:03 PM
Replies: 33
Views: 6,300
Posted By ProdInfo
Re: Digi 002 Hardware exchange prices posted

Hi Charles,

Please contact your local Digidesign office for inquiries about Product Registration.

http://www.digidesign.com/aboutus/contact/

Thanks,

Digidesign Product Information
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 08-07-2003, 11:02 AM
Replies: 33
Views: 6,300
Posted By ProdInfo
Re: Digi 002 Hardware exchange prices posted

<font size="2" face="Verdana, Arial">Hi Charles,

Only registered owners of a Digi 001, Mbox, or Audiomedia III card are eligible to participate in the exchange. If you want to register a used...
Forum: 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 08-07-2003, 06:59 AM
Replies: 7
Views: 3,002
Posted By ProdInfo
Re: Old Audiomedia3 (NOT toolbox XP) -> 002r upgrade possible?

Yes, registered owners of the Audiomedia III card who did not purchase it as part of one of the Toolbox systems are eligible to purchase the exchange.
Forum: Pro Tools TDM Systems (Mac) 06-10-2003, 09:33 AM
Replies: 77
Views: 8,438
Posted By ProdInfo
Re: Massive Pack

Hi Tom,

I'm sorry that your emails have gone unanswered, and that your dealer is unaware of how to order a Masssive Pack. Please give Digidesign Telesales a call at 888-636-3444, and we can help...
Forum: Pro Tools TDM Systems (Mac) 05-16-2003, 10:58 AM
Replies: 77
Views: 8,438
Posted By ProdInfo
Re: Massive Pack

<font size="2" face="Verdana, Arial">Hi Michael,

I'm sorry that you have received conflicting information. This is the information I have been given, and am quoting the same from our web site.
...
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