Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Search Forums

Showing results 1 to 25 of 100
Search took 0.01 seconds.
Search: Posts Made By: philip_purcell
Forum: FireWire & USB Audio Interfaces (Mac) 05-23-2022, 05:44 AM
Replies: 3
Views: 4,866
Posted By philip_purcell
Re: M-Box 3 with OS Monterey

Yes looks like I will be getting myself a new interface - and upgrading a few plugins as well.
Forum: FireWire & USB Audio Interfaces (Mac) 05-23-2022, 12:23 AM
Replies: 3
Views: 4,866
Posted By philip_purcell
M-Box 3 with OS Monterey

I have just upgraded my Mac to OS Monterey and Pro tools cannot see my M-Box 3. Is the M-Box no longer supported? Running Pro tools Ultimate 2021.12.
Forum: Pro Tools 12-16-2021, 03:30 PM
Replies: 19
Views: 5,957
Posted By philip_purcell
ProTools 2021.12 bugs?

Is anyone using ProTools 2021.12 yet and any issues? I'm always reluctant to go to the latest bleeding edge version, but am going into an extended period of work soon and don't want to upgrade during...
Forum: Post - Surround - Video 12-22-2020, 09:38 PM
Replies: 6
Views: 2,289
Posted By philip_purcell
Re: Export A Section of Timeline?

Track Presets can do this - although it is a bit buggy and doesn’t always work. Also it doesn’t copy clip gain. But I assume they will eventually fix that, since it is otherwise a useful feature....
Forum: Licensing & Accounts 01-06-2020, 12:07 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

Case number is 03851259


Sent from my iPad using Tapatalk
Forum: Licensing & Accounts 01-05-2020, 10:30 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

They are still insisting I bought through a reseller (I didn't). I am still waiting for Jayson to get back to me after talking to someone on phone support. I am resigned to just purchasing a new...
Forum: Licensing & Accounts 01-05-2020, 07:49 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

Thanks - I already did that a couple of weeks ago. Not getting any satisfaction at all. Tried the phone number as I'm pretty sure support for Australia is in Japan, so similar timezone.
Forum: Licensing & Accounts 01-05-2020, 03:33 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

Anyone know what the office hours are for phone support ex-Australia? Getting no response from online support, and "Call back during office hours" from phone +61 02 9420 3066. Getting increasingly...
Forum: Licensing & Accounts 12-29-2019, 07:38 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

Thanks for that info - if I take that deal, that would be a new subscription, rather than a renewal, wouldn't it? Is there any downside to that? Because the price is good. For some reason, I don't...
Forum: Licensing & Accounts 12-28-2019, 06:06 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

Not a browser issue. For some reason they suddenly want me to use a reseller, despite the fact that I purchased the product directly from AVID and have renewed it through them previously. Happy to do...
Forum: Licensing & Accounts 12-24-2019, 01:24 AM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

I don't want to purchase a new subscription - I just want to renew the one I have (one year, paid up front). I don't believe I have to get a whole new subscription every year. Last year I got a...
Forum: Licensing & Accounts 12-23-2019, 11:32 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
Re: How to renew PT Ultimate subscription online?

Yes it is a subscription, NOT a perpetual licence with support plan - PT stops working in 3 weeks if not renewed. I have successfully renewed it in the past, but now there is no option to do so.
Forum: Licensing & Accounts 12-23-2019, 05:00 PM
Replies: 20
Views: 3,870
Posted By philip_purcell
How to renew PT Ultimate subscription online?

I have a Pro Tools Ultimate subscription that I purchased directly from Avid 2 years ago (renewed successfully this time last year). It expires in 22 days. I want to renew, but on my products page...
Forum: Pro Tools 2018 08-01-2018, 10:11 PM
Replies: 11
Views: 5,227
Posted By philip_purcell
Re: Track Preset issues

OK, so on further investigation, it's not actually clips from AAFs - just clips from field recorders. When I de-selected my location tracks, it worked, even though there was a music track that came...
Forum: Pro Tools 2018 08-01-2018, 02:50 PM
Replies: 11
Views: 5,227
Posted By philip_purcell
Re: Track Preset issues

I’m getting this as well (the “out of range” error). Also sometimes track presets that saved ok have missing media when re-imported - some empty clips, although some clips are ok. My sessions are...
Forum: Pro Tools 10 12-23-2016, 04:26 PM
Replies: 6
Views: 5,138
Posted By philip_purcell
Re: Opening Mac OS session files with Windows 7

Use one of the translation applications like MacOpener to read the drive on Windows, but I would copy the sessions to a Windows-formatted drive before using, as I think the translation would slow...
Forum: Pro Tools 10 11-08-2016, 07:51 PM
Replies: 3
Views: 2,283
Posted By philip_purcell
Re: Problem with tool bars

Are you on Yosemite or later? That's just what happens with PT10 and Yosemite/El Capitan. Avid say you can't run PT10 on those OS's, but it actually does work if you can live with that bug....
Forum: Pro Tools 12 07-07-2016, 11:43 PM
Replies: 4
Views: 3,083
Posted By philip_purcell
Re: Automation Dialog Access in Groups

You can change them on one then copy-special that automation to all the others.


Sent from my iPad using Tapatalk
Forum: Post - Surround - Video 06-21-2016, 06:01 AM
Replies: 10
Views: 4,942
Posted By philip_purcell
Re: universal clip board and PT

I think that is correct, but if you export the clip group to a library for re-use over and over, it always links to the original session - no media is exported.


Sent from my iPad using Tapatalk
Forum: Post - Surround - Video 06-21-2016, 12:04 AM
Replies: 10
Views: 4,942
Posted By philip_purcell
universal clip board and PT

Trying to remember (not in front of my system atm) - does the media in the clip group still link to the source session?


Sent from my iPad using Tapatalk
Forum: Pro Tools 10 06-10-2016, 03:21 AM
Replies: 21
Views: 32,382
Posted By philip_purcell
Re: Pro Tools 10.3.10 Updated not supported by El Captain OS

It might be different on different systems, but my experience of that bug is that if you run the mouse down the plugin dropdown menu, they all appear as normal. Annoying, but not fatal. Has anyone...
Forum: Post - Surround - Video 06-08-2016, 04:01 PM
Replies: 7
Views: 6,453
Posted By philip_purcell
Pasting automation to selection, independantly of start selection

Another quick, easy way to do it in real time:

1. Select the range you want to affect.
2. Control-Cmd-click the parameter you want to adjust. This displays its automation line.
4. Cmd-\ This...
Forum: Post - Surround - Video 06-07-2016, 07:26 PM
Replies: 7
Views: 6,453
Posted By philip_purcell
Pasting automation to selection, independantly of start selection

Not sure if this totally answers the question, but there are two really good shortcuts - "Write To Current" (cmd \) and "Write To All Enabled" (alt cmd \)

First, you have to turn off "Link...
Forum: Pro Tools 10 06-07-2016, 03:51 AM
Replies: 21
Views: 32,382
Posted By philip_purcell
Re: Pro Tools 10.3.10 Updated not supported by El Captain OS

Like I said, there are no issues. Actually, it lacks one significant bug that I get in PT12, so I'm very happy with it. I never wanted HD for a home studio, so I never took up their offer. (Also, why...
Forum: Pro Tools 10 06-05-2016, 04:13 PM
Replies: 21
Views: 32,382
Posted By philip_purcell
Re: Pro Tools 10.3.10 Updated not supported by El Captain OS

I think you misunderstood my comment musicman691. I was just making the point that, despite what AVID say, PT10 is compatible with Yosemite/El Capitan. As I don't want to spend the big $ to get HD...
Showing results 1 to 25 of 100

 
Forum Jump

All times are GMT -7. The time now is 07:23 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com