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Posts Made By:
philip_purcell
Forum:
FireWire & USB Audio Interfaces (Mac)
05-23-2022, 05:44 AM
Replies:
3
M-Box 3 with OS Monterey
Views:
4,866
Posted By
philip_purcell
Re: M-Box 3 with OS Monterey
Yes looks like I will be getting myself a new interface - and upgrading a few plugins as well.
Forum:
FireWire & USB Audio Interfaces (Mac)
05-23-2022, 12:23 AM
Replies:
3
M-Box 3 with OS Monterey
Views:
4,866
Posted By
philip_purcell
M-Box 3 with OS Monterey
I have just upgraded my Mac to OS Monterey and Pro tools cannot see my M-Box 3. Is the M-Box no longer supported? Running Pro tools Ultimate 2021.12.
Forum:
Pro Tools
12-16-2021, 03:30 PM
Replies:
19
ProTools 2021.12 bugs?
Views:
5,957
Posted By
philip_purcell
ProTools 2021.12 bugs?
Is anyone using ProTools 2021.12 yet and any issues? I'm always reluctant to go to the latest bleeding edge version, but am going into an extended period of work soon and don't want to upgrade during...
Forum:
Post - Surround - Video
12-22-2020, 09:38 PM
Replies:
6
Export A Section of Timeline?
Views:
2,289
Posted By
philip_purcell
Re: Export A Section of Timeline?
Track Presets can do this - although it is a bit buggy and doesn’t always work. Also it doesn’t copy clip gain. But I assume they will eventually fix that, since it is otherwise a useful feature....
Forum:
Licensing & Accounts
01-06-2020, 12:07 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
Case number is 03851259
Sent from my iPad using Tapatalk
Forum:
Licensing & Accounts
01-05-2020, 10:30 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
They are still insisting I bought through a reseller (I didn't). I am still waiting for Jayson to get back to me after talking to someone on phone support. I am resigned to just purchasing a new...
Forum:
Licensing & Accounts
01-05-2020, 07:49 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
Thanks - I already did that a couple of weeks ago. Not getting any satisfaction at all. Tried the phone number as I'm pretty sure support for Australia is in Japan, so similar timezone.
Forum:
Licensing & Accounts
01-05-2020, 03:33 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
Anyone know what the office hours are for phone support ex-Australia? Getting no response from online support, and "Call back during office hours" from phone +61 02 9420 3066. Getting increasingly...
Forum:
Licensing & Accounts
12-29-2019, 07:38 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
Thanks for that info - if I take that deal, that would be a new subscription, rather than a renewal, wouldn't it? Is there any downside to that? Because the price is good. For some reason, I don't...
Forum:
Licensing & Accounts
12-28-2019, 06:06 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
Not a browser issue. For some reason they suddenly want me to use a reseller, despite the fact that I purchased the product directly from AVID and have renewed it through them previously. Happy to do...
Forum:
Licensing & Accounts
12-24-2019, 01:24 AM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
I don't want to purchase a new subscription - I just want to renew the one I have (one year, paid up front). I don't believe I have to get a whole new subscription every year. Last year I got a...
Forum:
Licensing & Accounts
12-23-2019, 11:32 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
Re: How to renew PT Ultimate subscription online?
Yes it is a subscription, NOT a perpetual licence with support plan - PT stops working in 3 weeks if not renewed. I have successfully renewed it in the past, but now there is no option to do so.
Forum:
Licensing & Accounts
12-23-2019, 05:00 PM
Replies:
20
How to renew PT Ultimate subscription online?
Views:
3,870
Posted By
philip_purcell
How to renew PT Ultimate subscription online?
I have a Pro Tools Ultimate subscription that I purchased directly from Avid 2 years ago (renewed successfully this time last year). It expires in 22 days. I want to renew, but on my products page...
Forum:
Pro Tools 2018
08-01-2018, 10:11 PM
Replies:
11
Track Preset issues
Views:
5,227
Posted By
philip_purcell
Re: Track Preset issues
OK, so on further investigation, it's not actually clips from AAFs - just clips from field recorders. When I de-selected my location tracks, it worked, even though there was a music track that came...
Forum:
Pro Tools 2018
08-01-2018, 02:50 PM
Replies:
11
Track Preset issues
Views:
5,227
Posted By
philip_purcell
Re: Track Preset issues
I’m getting this as well (the “out of range” error). Also sometimes track presets that saved ok have missing media when re-imported - some empty clips, although some clips are ok. My sessions are...
Forum:
Pro Tools 10
12-23-2016, 04:26 PM
Replies:
6
Opening Mac OS session files with Windows 7
Views:
5,138
Posted By
philip_purcell
Re: Opening Mac OS session files with Windows 7
Use one of the translation applications like MacOpener to read the drive on Windows, but I would copy the sessions to a Windows-formatted drive before using, as I think the translation would slow...
Forum:
Pro Tools 10
11-08-2016, 07:51 PM
Replies:
3
Problem with tool bars
Views:
2,283
Posted By
philip_purcell
Re: Problem with tool bars
Are you on Yosemite or later? That's just what happens with PT10 and Yosemite/El Capitan. Avid say you can't run PT10 on those OS's, but it actually does work if you can live with that bug....
Forum:
Pro Tools 12
07-07-2016, 11:43 PM
Replies:
4
Automation Dialog Access in Groups
Views:
3,083
Posted By
philip_purcell
Re: Automation Dialog Access in Groups
You can change them on one then copy-special that automation to all the others.
Sent from my iPad using Tapatalk
Forum:
Post - Surround - Video
06-21-2016, 06:01 AM
Replies:
10
universal clip board and PT
Views:
4,942
Posted By
philip_purcell
Re: universal clip board and PT
I think that is correct, but if you export the clip group to a library for re-use over and over, it always links to the original session - no media is exported.
Sent from my iPad using Tapatalk
Forum:
Post - Surround - Video
06-21-2016, 12:04 AM
Replies:
10
universal clip board and PT
Views:
4,942
Posted By
philip_purcell
universal clip board and PT
Trying to remember (not in front of my system atm) - does the media in the clip group still link to the source session?
Sent from my iPad using Tapatalk
Forum:
Pro Tools 10
06-10-2016, 03:21 AM
Replies:
21
Pro Tools 10.3.10 Updated not supported by El Captain OS
Views:
32,382
Posted By
philip_purcell
Re: Pro Tools 10.3.10 Updated not supported by El Captain OS
It might be different on different systems, but my experience of that bug is that if you run the mouse down the plugin dropdown menu, they all appear as normal. Annoying, but not fatal. Has anyone...
Forum:
Post - Surround - Video
06-08-2016, 04:01 PM
Replies:
7
Pasting automation to selection, independantly of start selection
Views:
6,453
Posted By
philip_purcell
Pasting automation to selection, independantly of start selection
Another quick, easy way to do it in real time:
1. Select the range you want to affect.
2. Control-Cmd-click the parameter you want to adjust. This displays its automation line.
4. Cmd-\ This...
Forum:
Post - Surround - Video
06-07-2016, 07:26 PM
Replies:
7
Pasting automation to selection, independantly of start selection
Views:
6,453
Posted By
philip_purcell
Pasting automation to selection, independantly of start selection
Not sure if this totally answers the question, but there are two really good shortcuts - "Write To Current" (cmd \) and "Write To All Enabled" (alt cmd \)
First, you have to turn off "Link...
Forum:
Pro Tools 10
06-07-2016, 03:51 AM
Replies:
21
Pro Tools 10.3.10 Updated not supported by El Captain OS
Views:
32,382
Posted By
philip_purcell
Re: Pro Tools 10.3.10 Updated not supported by El Captain OS
Like I said, there are no issues. Actually, it lacks one significant bug that I get in PT12, so I'm very happy with it. I never wanted HD for a home studio, so I never took up their offer. (Also, why...
Forum:
Pro Tools 10
06-05-2016, 04:13 PM
Replies:
21
Pro Tools 10.3.10 Updated not supported by El Captain OS
Views:
32,382
Posted By
philip_purcell
Re: Pro Tools 10.3.10 Updated not supported by El Captain OS
I think you misunderstood my comment musicman691. I was just making the point that, despite what AVID say, PT10 is compatible with Yosemite/El Capitan. As I don't want to spend the big $ to get HD...
Showing results 1 to 25 of 100
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