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Forum: General Discussion 05-10-2022, 04:14 PM
Replies: 1
Views: 399
Posted By Avid
Re: Thank you Avid for Digital Holocaust

An Open Letter of Support for Ukraine (https://www.avid.com/press-center/an-open-letter-of-support-for-ukraine)
Mar 14, 2022
Forum: Technical Alerts 04-26-2022, 08:47 AM
Replies: 0
Views: 3,557
Posted By Avid
Post Pro Tools v2022.4 Now Available

Pro Tools v2022.4 is now available through Avid Link or my.avid.com/products (https://my.avid.com/products) for active Software Updates + Support Plans and Subscriptions.

More info:


Meet the...
Forum: Technical Alerts 03-10-2022, 10:27 AM
Replies: 0
Views: 4,057
Posted By Avid
Exclamation Avid Everywhere Platform Interruption (Mar 10)

We experienced an unplanned interruption with our activation servers today starting at 11:45AM EST. This impacted Avid Link (Desktop & Mobile), Pro Tools Cloud Collaboration and Sibelius. The issue...
Forum: Technical Alerts 01-28-2022, 03:02 PM
Replies: 0
Views: 4,949
Posted By Avid
Post Avid Falcon AAX Notice

Avid's bundling of the UVI Falcon plug-in with Pro Tools & Pro Tools | Ultimate ended on Jan 31st, 2022. Products redeemed or renewed starting on Feb 1, 2022 will not include Avid Falcon AAX.
...
Forum: Technical Alerts 01-28-2022, 09:19 AM
Replies: 0
Views: 3,733
Posted By Avid
Post Avid Everywhere EU Region Maintenance Jan 29, 2022 01:00 UTC - 01:45 UTC

Avid Everywhere connected products will be unavailable during this window.

Please check https://avid.secure.force.com/pkb/articles/FAQ/Avid-Everywhere-Platform-Status for status (subscribe to...
Forum: Technical Alerts 01-27-2022, 01:51 PM
Replies: 0
Views: 3,906
Posted By Avid
Post iLok Cloud Services Upgrade – Feb 4 @ 5pm PST

UPDATE: This maintenance has been postponed.

iLok will be performing a quick upgrade of their Cloud Services on Friday Feb 4 2022 at 5pm PST. No downtime is expected related to this, but if you...
Forum: Technical Alerts 12-31-2021, 03:00 PM
Replies: 1
Views: 4,688
Posted By Avid
Exclamation Pro Tools Product Redemption Issue

We are aware of some reports of the redemption process not completing for customers with new product or upgrades. We are currently looking into this with high priority.

If you are experiencing...
Forum: Pro Tools | First Discussion 12-22-2021, 11:24 PM
Replies: 43
Views: 9,319
Posted By Avid
Post Re: Pro Tools | First - Not Available

Thank you all for raising your concerns over Pro Tools First.

Unfortunately, Pro Tools First has, on a technical level, become unviable for us to continue. Every alternative has been considered in...
Forum: Pro Tools | First Discussion 12-22-2021, 11:24 PM
Replies: 1
Views: 1,784
Posted By Avid
Post Re: Pro Tools | First - Not Available

Thank you all for raising your concerns over Pro Tools First.

Unfortunately, Pro Tools First has, on a technical level, become unviable for us to continue. Every alternative has been considered in...
Forum: Pro Tools | First Discussion 12-15-2021, 01:01 PM
Replies: 1
Views: 1,784
Posted By Avid
Post Pro Tools | First: Discontinued

Please note that Pro Tools | First has been discontinued, but you can experience the full creative power of Pro Tools—with access to all features—by downloading the free 30-day trial...
Forum: Technical Alerts 12-08-2021, 09:18 AM
Replies: 0
Views: 4,664
Posted By Avid
Post Pro Tools v2021.12 Now Available

Pro Tools 2021.12 is now available through Avid Link or my.avid.com/products for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions.


Pro Tools...
Forum: Pro Tools 12-08-2021, 09:18 AM
Replies: 0
Views: 2,344
Posted By Avid
Post Pro Tools v2021.12 Now Available

Pro Tools 2021.12 is now available through Avid Link or my.avid.com/products for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions.


Pro Tools...
Forum: Technical Alerts 10-28-2021, 09:09 AM
Replies: 0
Views: 3,797
Posted By Avid
Post Pro Tools v2021.10 Now Available

Pro Tools 2021.10 is now available through Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products (https://my.avid.com/products) for all active Pro Tools and Pro Tools | Ultimate...
Forum: Pro Tools | Carbon 09-19-2021, 03:07 PM
Replies: 0
Views: 637
Posted By Avid
Post Pro Tools Carbon FAQ

Please go to avid.secure.force.com/pkb/articles/FAQ/Carbon-FAQ (https://avid.secure.force.com/pkb/articles/FAQ/Carbon-FAQ) for answers to the following...


What version of Pro Tools comes with...
Forum: Technical Alerts 08-05-2021, 09:02 AM
Replies: 0
Views: 3,897
Posted By Avid
Post Pro Tools v2021.7 Now Available

Pro Tools 2021.7 is now available through Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products (https://my.avid.com/products) for all active Pro Tools and Pro Tools | Ultimate...
Forum: Getting Started 07-21-2021, 12:03 PM
Replies: 0
Views: 1,106
Posted By Avid
Post Avid Product Activation Video Tutorials

The Avid Customer Care How To Video Series (http://avid.force.com/pkb/articles/how_to/Avid-Customer-Care-How-To-Video-Series) provides a collection of videos about our products.

Avid Product...
Forum: General 07-21-2021, 11:51 AM
Replies: 0
Views: 4,588
Posted By Avid
Post How to Contact Forum Members

Here is some info on how to use this and other contact options. Keep in mind that not everyone wants to receive private messages or email from other members, and may choose not to enable certain...
Forum: Licensing & Accounts 07-12-2021, 11:38 PM
Replies: 0
Views: 1,799
Posted By Avid
Post What is a System ID and where do I find it?

A System ID is a number assigned to an Avid product and can be used to identify the licenses associated with that product, obtain support, etc. It can be especially useful for customers with multiple...
Forum: Technical Alerts 06-29-2021, 11:12 AM
Replies: 0
Views: 2,123
Posted By Avid
Post EUCON 2021.6 Now Available

The EUCON 2021.6 software update is now available and introduces a number of significant new capabilities, including one of the user community's most-requested features: Custom Knobs. The 2021.6...
Forum: Technical Alerts 06-24-2021, 09:01 AM
Replies: 0
Views: 2,256
Posted By Avid
Pro Tools v2021.6 Now Available

Pro Tools 2021.6 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions and all Pro Tools | First users.

Please update using Avid...
Forum: Technical Alerts 06-22-2021, 12:09 PM
Replies: 0
Views: 2,360
Posted By Avid
Post Avid Link 2021.6 Now Available

This release includes performance improvements and bug fixes.

Please see avid.secure.force.com/pkb/articles/How_To/Avid-Link-FAQ (https://avid.secure.force.com/pkb/articles/How_To/Avid-Link-FAQ)...
Forum: General 06-21-2021, 11:52 PM
Replies: 0
Views: 1,961
Posted By Avid
Exclamation Update [Issue Resolved] Platform issue impacting services

Update: Issue has been resolved

We are currently experiencing interruptions when attempting to access shop.avd.com (https://shop.avid.com/), my.avid.com (http://my.avid.com), etc. Our platform...
Forum: Training 04-22-2021, 10:51 PM
Replies: 0
Views: 630
Posted By Avid
Post New Pro Tools Dolby Atmos Production Course and Certification

Avid and Dolby Deliver Industry First “Pro Tools Dolby Atmos Production” Course and Certification

BURLINGTON, Mass., 4/21/2021

New course deepens knowledge and skills for creators mixing Dolby...
Forum: General 04-14-2021, 04:48 PM
Replies: 0
Views: 1,361
Posted By Avid
Exclamation Avid Site Maintenance 4/18 3-6am EDT

Avid will be conducting scheduled maintenance on Sunday, April 18th from 3 a.m. until 6 a.m. ET.

During this time, the following applications/services will be impacted and will be unavailable:

...
Forum: Technical Alerts 04-13-2021, 10:44 AM
Replies: 0
Views: 3,012
Posted By Avid
Post Pro Tools v2021.3.1 Now Available

Pro Tools 2021.3.1 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions.

Pro Tools 2021.3.1 resolves the following critical bugs:
...
Showing results 1 to 25 of 500

 
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