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Search: Posts Made By: js_nyc
Forum: Pro Tools 2021 09-06-2021, 08:29 AM
Replies: 7
Views: 327
Posted By js_nyc
Re: PT 2021.7- iMac Catalina- Thunderbolt HD Native grayed out as Playback Engine Opt

Thanks its2loud. I will try some of these solutions when i return to the school lab this week, and keep you posted.
Forum: Pro Tools 2021 09-06-2021, 08:28 AM
Replies: 7
Views: 327
Posted By js_nyc
Re: PT 2021.7- iMac Catalina- Thunderbolt HD Native grayed out as Playback Engine Opt

Thanks again, OD. Will check more of these when I return to the lab at school and keep everyone posted.
Forum: Pro Tools 2021 09-06-2021, 06:46 AM
Replies: 7
Views: 327
Posted By js_nyc
Re: PT 2021.7- iMac Catalina- Thunderbolt HD Native grayed out as Playback Engine Opt

Thanks for your reply, OD. I do understand your thinking and the principles of "sharing audio core" (even on a Mac), but I only went to System Preferences after Pro Tools had shown a grayed out...
Forum: Pro Tools 2021 09-05-2021, 08:34 PM
Replies: 7
Views: 327
Posted By js_nyc
Re: PT 2021.7- iMac Catalina- Thunderbolt HD Native grayed out as Playback Engine Opt

Hello. Moderators? Anyone at AVID? Please let me know. Thanks.
Forum: Pro Tools 2021 09-01-2021, 08:20 PM
Replies: 7
Views: 327
Posted By js_nyc
PT 2021.7- iMac Catalina- Thunderbolt HD Native grayed out as Playback Engine Option

Strangest thing... At my college Pro Tools lab (as in the title: iMac/Catalina/HD Native Card via Thunderbolt/AVID Omni) there are students logged in to their individual User accounts trying to...
Forum: Pro Tools 2021 07-21-2021, 01:38 PM
Replies: 3
Views: 323
Posted By js_nyc
Re: 2021.6_No Hide and Make Inactive Menus from right-clicking on Track Nameplate or

Hello Paul,
I had him uninstall PT, install the drivers, restart, re-install PT. He still has the same issues.
Forum: Pro Tools 2021 07-18-2021, 06:45 PM
Replies: 3
Views: 323
Posted By js_nyc
Re: 2021.6_No Hide and Make Inactive Menus from right-clicking on Track Nameplate or

Thanks Paul G. I found out that my student did not purchase a new M1 Macbook Pro laptop, but a 2019 version (must be refurbished). So I have a message out to him to determine if he installed the...
Forum: Pro Tools 2021 07-17-2021, 06:16 PM
Replies: 3
Views: 323
Posted By js_nyc
2021.6_No Hide and Make Inactive Menus from right-clicking on Track Nameplate or List

Hello All,

One of my students on a new Mac Laptop (Mi and Big Sur) experienced the following issue:
No Hide and Make Inactive Menus from right-clicking on Track Nameplate or Track List names....
Forum: Virtual Instruments 06-08-2021, 03:36 PM
Replies: 3
Views: 558
Posted By js_nyc
Re: How do you stop each new instance of Falcon from losing the .ufs connections?

Thanks for your reply. What I'm ascertaining from your reply is that my trouble may a result of using the Falcon version that comes with Pro Tools- and not purchasing the full version like you have....
Forum: Virtual Instruments 06-07-2021, 03:27 PM
Replies: 3
Views: 558
Posted By js_nyc
How do you stop each new instance of Falcon from losing the .ufs connections?

It appears that each time a new instance of Falcon is launched, the .ufs links have to be re-established (Falcon Factory and Plugsound). Both in the same session and especially every new session....
Forum: Pro Tools 2018 01-18-2021, 09:20 AM
Replies: 2
Views: 2,042
Posted By js_nyc
Re: SPOT Dialog Missing Original and User Timestamp Choices

Hello John,
Did you ever get the answer for this? Some of my students just had this problem as well in PT Standard 2020.11 (Mac and Windows platforms).

Please let me know when you can.
Thanks.
Forum: Pro Tools 2020 10-01-2020, 02:05 PM
Replies: 0
Views: 256
Posted By js_nyc
Pro Tools 2020.5 pencil tool in MIDI notation mode not switching note values

Pro Tools 2020.5 pencil tool in MIDI notation mode not switching note values. Staying on 8th notes even when switching the pencil tool note values in every MIDI window and Grid value. It WILL work on...
Forum: Licensing & Accounts 07-21-2020, 07:38 PM
Replies: 3
Views: 1,042
Posted By js_nyc
Re: Need help regarding my client's licenses

First of all, Darryl, thanks so much for your reply.

As my client was desperate and in control of his desktop, so he just banged ahead and selected based on his own choice. There were no sales...
Forum: Licensing & Accounts 07-21-2020, 06:57 PM
Replies: 3
Views: 1,042
Posted By js_nyc
Need help regarding my client's licenses

Hello all,
Tried to help my client this morning with installing Pro Tools on his new Mac laptop (Catalina OS). He had previously purchased the perpetual license for Pro Tools HD 10/11/12 (now...
Forum: Pro Tools 2020 06-28-2020, 01:53 PM
Replies: 12
Views: 1,589
Posted By js_nyc
Re: Problem with low latency monitoring

Thanks- I did not realize this version was not approved yet. But going to 10.15.5 would work?
Forum: Pro Tools 2020 06-27-2020, 06:55 PM
Replies: 12
Views: 1,589
Posted By js_nyc
Re: Problem with low latency monitoring

Thanks Darryl- will give this a try and let you know.
Forum: Pro Tools 2020 06-27-2020, 06:31 PM
Replies: 12
Views: 1,589
Posted By js_nyc
Re: Problem with low latency monitoring

Thanks- will give this a try.
Forum: Pro Tools 2020 06-27-2020, 06:11 PM
Replies: 12
Views: 1,589
Posted By js_nyc
Problem with low latency monitoring

Hello everyone,
Hope someone can solve this problem. Client has Pro Tools 2020.5 with Catalina 10.15.4, Ultimate Native with AVID 16 I/O. Two weeks ago, I assisted him with installing the latest...
Forum: Pro Tools 12 11-19-2019, 08:25 AM
Replies: 5
Views: 1,006
Posted By js_nyc
Re: Error: Plug-ins not enabled- not 64bit compatible

Good call, but no updating any external devices.
Forum: Pro Tools 12 11-17-2019, 06:35 PM
Replies: 5
Views: 1,006
Posted By js_nyc
Re: Error: Plug-ins not enabled- not 64bit compatible

Wow- thanks for the reply. Still a weird situation, since we know that the plug-ins would not work in PT12 if they weren't 64 bit. And the disabled plug-ins are not third party- they are AVID's own!
Forum: Pro Tools 12 11-17-2019, 04:18 PM
Replies: 5
Views: 1,006
Posted By js_nyc
Error: Plug-ins not enabled- not 64bit compatible

Hello all,

Running PT HD 12.6.1 and 10.3.10
Mac OS 10.8.5

Everything was running smoothly in both PT 10 and PT12, until recent plug-in error- saying they are not 64 bit compatible.

Saw many...
Forum: Pro Tools 2019 11-09-2019, 09:17 AM
Replies: 5
Views: 1,566
Posted By js_nyc
Re: 2019.10_ Video starts then goes black

After no results with all troubleshooting, took my client back to 2019.6 and everything works perfectly again. Staying put for now.
Forum: Pro Tools 2019 11-07-2019, 02:41 PM
Replies: 5
Views: 1,566
Posted By js_nyc
2019.10_ Video starts then goes black

Hello all,

Client's Pro Tools 2019.10 version either starts to play a video that immediately goes to black, or never leaves black screen. The same session works fine on my rig with High Sierra and...
Forum: Pro Tools 10 11-05-2019, 08:44 AM
Replies: 1
Views: 1,458
Posted By js_nyc
Client's Pro Tools rig problems

Hello all,
Working on a client's rig with the following set-up:

Pro Tools 10.x
Mac Pro 3.2 GHz quad-core intel xeon with 16G RAM
4 Drives (including Main)- 3 with 800G storage
Mac OS 10.6.8
...
Forum: Pro Tools 2019 11-04-2019, 03:47 PM
Replies: 27
Views: 6,876
Posted By js_nyc
Re: Waiting for video engine to launch. stuck progress bar

Okay everyone- I promised I would get back to you all. With the IT person from the University in tow, we went through the Admin account on one of their 2 computers to perform a screen share with a...
Showing results 1 to 25 of 138

 
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