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Posts Made By:
marianna
Forum:
Licensing & Accounts
Today, 11:16 AM
Replies:
6
Avid | My Account - Randomly switching language
Views:
427
Posted By
marianna
Re: Avid | My Account - Randomly switching language
Hi Ric982
Let me check on this -
BTW folks.... its a new avid.com platform website and being tweaked for optimal performance and such so the language selection is now at the top next to the...
Forum:
Pro Tools
04-11-2024, 11:19 AM
Replies:
157
Sticky:
Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Views:
35,151
Posted By
marianna
Re: Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Peer's et al.....
2024.3.1 is out today and should resolve the issue.... can anyone experience this - update to it and report back to me.
Thanks
Marianna
Forum:
Pro Tools
04-11-2024, 11:15 AM
Replies:
120
Always having to force quit Pro Tools
Views:
19,602
Posted By
marianna
Re: Always having to force quit Pro Tools
Need help with case creation if you are experiencing this issue..... just ping me directly or email me.
We need to hear from you if what Tope advises doesnt help.
Marianna
Forum:
Pro Tools
04-10-2024, 11:16 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Um thats not why I asked Charles to help..... I have many many years on the Media Composer side and want to make sure you get the right answers after all.
Marianna
Forum:
Pro Tools
04-10-2024, 10:43 AM
Replies:
157
Sticky:
Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Views:
35,151
Posted By
marianna
Re: Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Peers,
I just sent you an email through a case response... can you check and respond back :)
Marianna
Forum:
Pro Tools
04-10-2024, 10:00 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Hi Lee,
I looked your email over and thought the best way to handle this was to have Charles who is our audio licensing guru - answer and provide you the best guidance on this. I do see that last...
Forum:
Pro Tools
04-10-2024, 06:45 AM
Replies:
157
Sticky:
Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Views:
35,151
Posted By
marianna
Re: Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Peers,
Thanks and I also created a case for RobertDorn and will scour for others. Anyone explicitly having this issue with 2023.x or 2024.3 please email me your specifications and your...
Forum:
Pro Tools
04-10-2024, 06:43 AM
Replies:
157
Sticky:
Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Views:
35,151
Posted By
marianna
Re: Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
H Robert
I sent you an email... can you check for it please?
Marianna
Forum:
Pro Tools
04-10-2024, 06:16 AM
Replies:
157
Sticky:
Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Views:
35,151
Posted By
marianna
Re: Plugins / Delay Compensation / Timing / Downbeat [PT-263943]
Thank you Peers...... excellent info. I conversed with Mark one of our system engineers and it seems that it needs to be looked at again since engineering reported it fixed back in PT-267979 was...
Forum:
Licensing & Accounts
04-09-2024, 02:40 PM
Replies:
3
Purchased Dolby Atmos Album Assembler-did not receive activation code
Views:
223
Posted By
marianna
Re: Purchased Dolby Atmos Album Assembler-did not receive activation code
Killahurts....
Glad they helped and took care of you....
Only a post or email away if needed.
Marianna
Forum:
Pro Tools
04-09-2024, 02:37 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Hi Lee,
Just back in the office now - was out most of the day at the doctors. I'll check for the email and ping you back.
Marianna
Forum:
Pro Tools
04-08-2024, 03:04 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
It is confusing....
Right now relating to Studio.......
Pro Tools Studio month-to-month subscriptions (new and renewals) will be $34.99 USD starting on May 1, 2024 (from $29.99 USD)
Pro...
Forum:
Pro Tools
04-08-2024, 12:26 PM
Replies:
32
M-Audio Midi Driver Removal / PT 2024
Views:
2,081
Posted By
marianna
Re: M-Audio Midi Driver Removal / PT 2024
Hi Mike
I guess I just believe what I am told..... I did pass this whole situation along to Rob in hopes that I can get some insight on whether this is in fact true or not.
Keep you posted....
Forum:
Licensing & Accounts
04-08-2024, 12:24 PM
Replies:
3
Purchased Dolby Atmos Album Assembler-did not receive activation code
Views:
223
Posted By
marianna
Re: Purchased Dolby Atmos Album Assembler-did not receive activation code
Hello there and welcome to the community. Let me help you out.... I have created a case ( 04785074 ) and our audio agents in licensing will assist from there.....
stand by...
Marianna
Forum:
Pro Tools
04-08-2024, 12:16 PM
Replies:
27
"Audio processing deadline was not met"
Views:
1,439
Posted By
marianna
Re: "Audio processing deadline was not met"
Same exact error message as Arno is getting?
Marianna
Forum:
Pro Tools
04-05-2024, 01:06 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Ding ding ding..... it's a winner.
Marianna
Forum:
Pro Tools
04-05-2024, 05:54 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Frank,
The price goes up upon renewal.... so as an example, if you are to expire in January 2025, you wouldn't receive an email with your changes until that timeframe - I believe renewal reminders...
Forum:
Pro Tools
04-04-2024, 02:28 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Just so there is clarity........ The letter folks have posted online regarding price adjustments was directed to customers with complex, large-scale systems tailored to their environment that hold...
Forum:
Pro Tools
04-04-2024, 02:22 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Frank
You can buy a support renewal plan for the old price until May 1st but after that time, the price does increase depending on what you own. I tried to check your MyAvid but I don't see any...
Forum:
Pro Tools
04-03-2024, 10:47 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Geoff
Any issues with this - give them a few to fix it.... please email me directly as I want to make sure it gets attention.....
marianna
Forum:
Pro Tools
04-03-2024, 09:22 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Stevegalante.....
I think I posted that answer prior but here is it again....... it should add 365 days so your plan would have a new expiration date. So say you expire in Dec 2024 and you do...
Forum:
Pro Tools
04-03-2024, 09:00 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Hi James...
The Pro Tools Studio Perpetual license renewal will not change and remains at $199. You didnt get an email did you for that as if your product and options haven't changed, you...
Forum:
Pro Tools
04-02-2024, 02:47 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
audiobob
I checked and if you renew before the increase, it should add 365 days to your plan and then you should have a new expiration date of November 2025.
According to Charles my audio...
Forum:
Pro Tools
04-02-2024, 01:38 PM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Wait..... Im not seeing that.
You can renew your PT Ultimate perpetual @$520.00 License Upgrade or if you let it lapse, you can get a new Pro Tools Ultimate $789.00 1-Year Subscription, Paid...
Forum:
Pro Tools
04-02-2024, 11:21 AM
Replies:
189
Upcoming Price Adjustments
Views:
15,271
Posted By
marianna
Re: Upcoming Price Adjustments
Folks....
Price adjustments don't go into affect until May 2nd 2024 - that is the correct date. If you received an email from Avid it is just telling you that they are coming and if impacted you...
Showing results 1 to 25 of 500
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