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Search: Posts Made By: Mookuk
Forum: Licensing & Accounts 01-25-2024, 02:29 AM
Replies: 8
Views: 587
Posted By Mookuk
Re: Perpetual Plan renewal missing from account

HI Charles
That's great news. Thanks
Tim
Forum: Licensing & Accounts 01-23-2024, 12:17 PM
Replies: 17
Views: 2,686
Posted By Mookuk
Forum: Licensing & Accounts 01-22-2024, 03:31 PM
Replies: 17
Views: 2,686
Posted By Mookuk
Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

This has confused the hell out of me. My perpetual license runs out end of March and all I get is the same red warning text. There used to be a window with a drop down menu that allowed you to renew...
Forum: Licensing & Accounts 01-22-2024, 01:16 PM
Replies: 8
Views: 587
Posted By Mookuk
Re: Perpetual Plan renewal missing from account

Hi Charles
No I don't have a code as I'm not looking to update my plan, just the option to renew my perpetual license on a yearly basis. There was always an extra window with a dropdown menu which...
Forum: Licensing & Accounts 01-20-2024, 02:35 PM
Replies: 8
Views: 587
Posted By Mookuk
Perpetual Plan renewal missing from account

Just went to look when my license needed renewing and was greeted with this. No option to renew even though there was a "warning" about expiring soon. Very confused as to what to do.

Never had...
Forum: Licensing & Accounts 03-27-2022, 08:40 AM
Replies: 3
Views: 835
Posted By Mookuk
Re: Pro tools asking for activation after renewal

Just found this on the Avid website, could be why its not there anymore.

https://avid.secure.force.com/pkb/articles/en_US/FAQ/UVI-Falcon-FAQ
Forum: Licensing & Accounts 03-27-2022, 08:08 AM
Replies: 3
Views: 835
Posted By Mookuk
Re: Pro tools asking for activation after renewal

I have exactly the same problem, renewed my sub today 27/3, made sure it was the correct one I was renewing and Falcon is gone. (It wasn't even showing in my account before I renewed my subs). This...
Forum: Pro Tools 10-29-2021, 05:09 AM
Replies: 44
Views: 13,287
Posted By Mookuk
Re: PT 2021.10 Bug Thread

I have an S61 and an M32. Works fine on the M32, not on the S61 though.

This reminds of when NI released Massive X to great fanfare. Trouble was that it didn't work on a large amount of users Macs...
Forum: Pro Tools 10-29-2021, 03:38 AM
Replies: 44
Views: 13,287
Posted By Mookuk
Re: PT 2021.10 Bug Thread

I have exactly the same problem. It works with my M32 though. A video from Avid on YouTube says that it works with any Komplete Kontrol keyboard (not should work) so I find this seriously misleading.
Forum: Virtual Instruments 04-15-2021, 01:34 PM
Replies: 6
Views: 3,238
Posted By Mookuk
Re: Falcon license

Ive got a Pro Tools perpetual licence running 2021.3.1, downloaded FalconAvid 2.14 from my Avid account, installed it but when I run Pro Tools it says I don't have an active licence at the splash...
Forum: Pro Tools 04-14-2021, 08:19 AM
Replies: 80
Views: 18,668
Posted By Mookuk
Re: 2021.3.1

Yes I realise that, Pro Tools sees it as requiring a licence at start up on the splash screen. Also in my iLok account it says the licence expired on 31/03/2021, however with a refresh date of...
Forum: Pro Tools 2019 04-13-2021, 12:50 PM
Replies: 4
Views: 1,202
Posted By Mookuk
Re: Plugins disappeared after renewing

Had the same problem with Falcon. iLok shows expiry date as 31/03/2021 and a refresh date as 29/03/2021 with subscription as 1 year. So it looks like I could use it for only 3!!days. Really?

Using...
Forum: Pro Tools 04-13-2021, 12:10 PM
Replies: 80
Views: 18,668
Posted By Mookuk
Re: 2021.3.1

Whats happened to UVI Falcon. Updated to latest version 2.14 plus latest Pro Tools 2021.3.1 and it says that I don't have a valid licence for Falcon? Both were downloaded from my Avid account
Forum: Licensing & Accounts 12-10-2018, 12:50 PM
Replies: 256
Views: 72,272
Posted By Mookuk
Re: UVI Workstation & Falcon included with Pro Tools

Appeared in Application Manager, downloaded and installed it but nothing in my iLok account. Its now evening of the 11th dec. Just had a thought, I have an active perpetual license will I still get...
Forum: Licensing & Accounts 06-26-2017, 04:44 PM
Replies: 130
Views: 42,618
Posted By Mookuk
Re: "trying to run a newer version of Pro Tools than allowed by your license" with 12

I had the same problem, but i found that i was using an old version of iLok License Manager (3.1.5). I updated it to 3.1.7, re launched Pro Tools and everything was ok.
Forum: Virtual Instruments 12-23-2016, 01:27 AM
Replies: 15
Views: 9,431
Posted By Mookuk
Re: Arturia users beware

Same here, anyone had any luck with this?
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