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Search took 0.00 seconds. Search: Posts Made By: Darryl Ramm
Forum: Licensing & Accounts 04-18-2025, 02:04 PM
Replies: 16
Views: 1,097
Posted By Darryl Ramm
Re: Moving ultimate license from guest cloud to physical ilok

Hell no. Saying yes to that stupid (edit:) automatic setting / even stupider nagging question would result in iLok moving *all* your licenses (well the ones that support iLok cloud) to the buggy,...
Forum: Licensing & Accounts 04-03-2025, 08:54 PM
Replies: 16
Views: 1,097
Posted By Darryl Ramm
Re: Moving ultimate license from guest cloud to physical ilok

^^ thanks for that info!! Hope that was the case here.
Forum: Licensing & Accounts 04-02-2025, 06:27 PM
Replies: 16
Views: 1,097
Posted By Darryl Ramm
Re: Moving ultimate license from guest cloud to physical ilok

emails don't define the iLok account. I don't know what is going on here.

Open a case with Avid and provide all the info/email addresses account numbers etc. (esp. if they are different than the...
Forum: Licensing & Accounts 04-02-2025, 05:11 PM
Replies: 16
Views: 1,097
Posted By Darryl Ramm
Re: Moving ultimate license from guest cloud to physical ilok

If licenses are in a Guest account it's not owned by the same account as logged in, whether is should be or not is a separate question.

Look carefully at account names, past emails etc. The exact...
Forum: Licensing & Accounts 04-02-2025, 03:50 PM
Replies: 16
Views: 1,097
Posted By Darryl Ramm
Re: Moving ultimate license from guest cloud to physical ilok

Why is this a guest cloud account? That means the license is not owned/managed by the iLok account you are logged in as, you cannot transfer that license to a physical iLok using that account. You...
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