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Search: Posts Made By: Stephen Webster
Forum: Pro Tools 2021 05-06-2021, 05:34 AM
Replies: 40
Views: 2,767
Posted By Stephen Webster
Re: PT 2021.3 Hangs on opening old sessions with Multiple Videos

Same issues here...

2 suites
10.15.7
PT 2021.3.1

Rolled back, to 2020.12

Come on Avid!
Forum: Post - Surround - Video 02-09-2021, 07:52 PM
Replies: 2
Views: 558
Posted By Stephen Webster
Re: Dante Virtual Sound Card Increasing Latency

UPDATE:

We tracked the issue down to a bad clock on the MTRX, now stable at 1.3ms.
Thanks Frank.
Forum: Post - Surround - Video 02-03-2021, 10:49 PM
Replies: 2
Views: 558
Posted By Stephen Webster
Dante Virtual Sound Card Increasing Latency

Hi,

We use DVS as our output from Dolby Atmos Production Suite.

We are experiencing ever increasing latency from Dante Virtual Sound Card.
To test we left the system at idle and Dante...
Forum: Pro Tools 2020 01-03-2021, 02:00 AM
Replies: 8
Views: 973
Posted By Stephen Webster
Re: Upgrade To Current Mac Pro 7.1

Thanks, i know DiskmakerX so that process is simple enough.

Thanks again for the info.
Forum: Pro Tools 2020 01-02-2021, 05:23 AM
Replies: 8
Views: 973
Posted By Stephen Webster
Re: Upgrade To Current Mac Pro 7.1

These were my thoughts too.

Apple here have said the mac's are now shipping with Big Sur.... Now does this mean that a new mac (now) shipping with Big Sur can't be back dated... or does this mean...
Forum: Pro Tools 2020 01-02-2021, 04:50 AM
Replies: 8
Views: 973
Posted By Stephen Webster
Upgrade To Current Mac Pro 7.1

I would like to upgrade to a new 12 or 16 core Mac Pro 7.1.

Our local apple reseller here in South Africa has informed me that the machines are all build-to-order and WILL ONLY ship with Big Sur,...
Forum: Post - Surround - Video 11-10-2020, 03:54 AM
Replies: 3
Views: 490
Posted By Stephen Webster
Can I Transfer a Digilink License

Anyone know if you can I Transfer a Digilink License?
Forum: Post - Surround - Video 08-11-2020, 10:07 PM
Replies: 4
Views: 910
Posted By Stephen Webster
Re: DAD Poor Service Levels / Support

Update...

Jan contacted me yesterday and we are now in the process of trying to resolve the matter. Thanks for the assistance Marti.

I do love their products, unfortunately for me reaching them...
Forum: Post - Surround - Video 08-11-2020, 05:20 AM
Replies: 4
Views: 910
Posted By Stephen Webster
Re: DAD Poor Service Levels / Support

Myself and the local agent chased Jan Lykke again today, via email and multiple telephone calls... NOTHING....

Is anyone else experiencing this poor service?

It's almost 3 weeks later now,...
Forum: Post - Surround - Video 08-08-2020, 11:01 PM
Replies: 4
Views: 910
Posted By Stephen Webster
Re: DAD Poor Service Levels / Support

Hi Jeff,

Still nothing. Myself and the local agent chased again on Friday. The fault was reported 2 weeks ago now, and still no solution in place yet. DAD are absolutely one of the worst companies...
Forum: Post - Surround - Video 08-05-2020, 12:12 AM
Replies: 4
Views: 910
Posted By Stephen Webster
DAD Poor Service Levels / Support

So we installed a DAD Mom controller in Feb, between March and June we have been in lockdown and the controller had zero use.

The TB button on the controller has failed...

Emailed DAD - 27th...
Forum: Post - Surround - Video 05-20-2020, 12:34 PM
Replies: 2
Views: 618
Posted By Stephen Webster
Treat HDX as HD Native

So since additional voices for HDX users seems to be forgotten vapourware.

Wouldn't it be an interesting option if you could launch your HDX card without any DSP effectively treating the card as...
Forum: Post - Surround - Video 05-20-2020, 04:16 AM
Replies: 0
Views: 498
Posted By Stephen Webster
New Sound Effects Library - TheWorkRoom Audio Post

Cricket – Junior & Senior is our latest SFX library toolkit, created to cater to cricket specific sounds. We have covered a broad range of specific sounds that differentiate Cricket from other...
Forum: Post - Surround - Video 04-12-2020, 03:19 AM
Replies: 2
Views: 1,177
Posted By Stephen Webster
Re: COVID19 Lockdown SFX

Leaving the house would not be a good idea.

I guess this is aimed at what ever you can do from home, ie perhaps if you live in the city, there may be something you could record from a balcony, or...
Forum: Post - Surround - Video 04-05-2020, 11:50 PM
Replies: 2
Views: 1,177
Posted By Stephen Webster
COVID19 Lockdown SFX

Hi All,

Since lockdown here in South Africa the sounds of our day to day life are certainly different. I am collecting unique sounds of the lockdown, anything from quiet neighbourhoods, or cities...
Forum: Pro Tools 2019 10-31-2019, 11:37 PM
Replies: 41
Views: 9,847
Posted By Stephen Webster
Re: 2019.10 dropped

Pretty sure us HDX's users are not going to see this feature...
Forum: Post - Surround - Video 10-27-2019, 04:41 AM
Replies: 2
Views: 1,078
Posted By Stephen Webster
Nuendo And HDX?

Anyone using HDX hardware Eucon with Nuendo 10 with any success

ProTools and Nuendo ok on to exist on the same system?
Forum: Pro Tools 2019 10-27-2019, 01:16 AM
Replies: 9
Views: 1,428
Posted By Stephen Webster
Re: System plays at 96k, doesn't at 48k or 44.1

Hi Eric, See this thread. http://duc.avid.com/showthread.php?t=406844

Playback continues.
Although when i loop the selection, the inverse audio plays on every loop.
Forum: Pro Tools 2019 10-26-2019, 12:38 AM
Replies: 9
Views: 1,428
Posted By Stephen Webster
Re: System plays at 96k, doesn't at 48k or 44.1

I am having a similar but the inverse issue.

Sessions at 96Khz only playback random regions. When the regions play the meters on that channels don't work, then vice versa. At 48Khz Everything is...
Forum: Pro Tools 2019 10-22-2019, 11:43 AM
Replies: 2
Views: 791
Posted By Stephen Webster
Re: PT 2019.6 at 96Khz mutes random regions

Well, here's a response from Avid Customer Care below...

I'm sure recording with the suggested buffer settings won't aggravate any actors :mad:
...
Forum: Pro Tools 2019 10-21-2019, 12:17 PM
Replies: 2
Views: 791
Posted By Stephen Webster
PT 2019.6 at 96Khz mutes random regions

When running a 96Khz PT session i get the following....

Random regions do not play audio ( although i can see that the master fader level meters are playing the region, no audio is heard.
...
Forum: Post - Surround - Video 09-17-2019, 10:50 PM
Replies: 5
Views: 1,385
Posted By Stephen Webster
Re: Poor Sales Service From Digital Audio Denmark (DAD)

Hi Marti,

I am aware of IBC, however the unit was ordered and paid for more than 3 weeks ago. And since then, the local agent and myself have had either no communication from DAD or just excuses...
Forum: Post - Surround - Video 09-17-2019, 02:53 AM
Replies: 5
Views: 1,385
Posted By Stephen Webster
Re: Poor Sales Service From Digital Audio Denmark (DAD)

We have been dealing with the local agent ( Pro Direct ).

Our local agent has been experiencing the same delays, lack of communication etc.
Forum: Post - Surround - Video 09-17-2019, 02:26 AM
Replies: 5
Views: 1,385
Posted By Stephen Webster
Poor Sales Service From Digital Audio Denmark (DAD)

Hopefully someone can help me out with this...

We ordered a M.O.M controller 3 weeks ago from Digital Audio Denmark (DAD), after weeks of emails, phone calls & Skype calls we are yet to receive...
Forum: Pro Tools HDX & HD Native Systems (Mac) 07-31-2019, 05:35 AM
Replies: 41
Views: 9,070
Posted By Stephen Webster
Re: Mojave breaks DADman software

We are in the process of upgrading to a new S console and MTRX, but with no Mojave support, i will have to rethink this.
Showing results 1 to 25 of 98

 
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