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Search: Posts Made By: maalesh
Forum: Eleven Rack 05-18-2020, 01:44 PM
Replies: 24
Views: 30,947
Posted By maalesh
Re: Eleven Rack Expansion Pack/Firmware Upgrade - fails with IE9 or later

Well, I got my serial and device ID's reset, and was able to launch the updater from a Windows 7 machine. I get all way to where it says "Your Eleven Rack will be switched into firmware update mode",...
Forum: Eleven Rack 04-20-2020, 12:04 PM
Replies: 24
Views: 30,947
Posted By maalesh
Re: Eleven Rack Expansion Pack/Firmware Upgrade - fails with IE9 or later

Hi Benoni, if you have any contacts at Avid Tech Support, could you please ask them to look at Case 03927084. It's just a quick reset of the serial number based on the issues encountered above. ...
Forum: Eleven Rack 04-13-2020, 03:58 AM
Replies: 24
Views: 30,947
Posted By maalesh
Re: Eleven Rack Expansion Pack/Firmware Upgrade - fails with IE9 or later

I'm having the exact issue that Martin was having.

I'm running Windows 10 with IE11, and the updater accepts the serial/device #, but then disappears. Removing IE11 and rebooting did not help.
...
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