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-   -   Dock and Artist Mix seem dead in water. (https://duc.avid.com/showthread.php?t=416232)

jwilkers 07-16-2021 07:20 PM

Dock and Artist Mix seem dead in water.
 
Hi,
Just updated to Eucon 21.6
Have had Pro Tools 21.6 since it came out.
When I open a session in Pro Tools, nothing at all happens with my surfaces.
They show in Eucon surfaces window in My Surfaces.
Eucon is checked in Pro Tools setup.
They are connected via ethernet. (DHCP)
Mac mini is on the same switch.
I've tried uninstalling and reinstalling Eucon.
Probably doing something obviously wrong but not seeing it.
Please help if you can.

2018 Mac mini
Big Sur 11.0.1
Pro Tools 2021.6
Eucon 2021.6.0.181
Dock
Artist mix
Avid Control 2021.6.0.90. (also blank). connected by wifi.

spoons 07-16-2021 07:36 PM

Re: Dock and Artist Mix seem dead in water.
 
Firmware updated ?


Sent from my iPhone using Tapatalk

jwilkers 07-16-2021 07:43 PM

Re: Dock and Artist Mix seem dead in water.
 
Yes, Tried to think of everything to put in the post. Missed that one.

BScout 07-16-2021 08:10 PM

Re: Dock and Artist Mix seem dead in water.
 
Heard either PT or Eucon is having problems with Big Sur other than 11.4. So possibly update your Big Sur install?

jwilkers 07-17-2021 05:42 AM

Re: Dock and Artist Mix seem dead in water.
 
I will try that today and report back. Thank you.

jwilkers 07-17-2021 06:27 AM

Re: Dock and Artist Mix seem dead in water.
 
That did it! Thanks you're a genous.
Now if I could get the Avid Control on my iPad Air to connect I will be back in business.

jwilkers 07-17-2021 06:34 AM

Re: Dock and Artist Mix seem dead in water.
 
Never mind. ALL fixed. Thanks again!!


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