BIOS time/date not saved
 

Recently every time we boot up our D-Show, we get multiple errors when the plugin racks are initializing because the system time and date is not being maintained anymore when we power down. We have to reset them each time. We've had our console a number of years, so is this a case of an internal battery wearing out or what? It's not a show stopper, just an inconvenience.

Re: BIOS time/date not saved
 

It sounds fairly likely. I would replace the battery and see how you go from there.

Re: BIOS time/date not saved
 

Agreed. I think 5 years is about the most to expect from those batteries(and you want them replaced before they leak, depending on the type of battery).

Re: BIOS time/date not saved
 

Thanks. Has anyone replaced the battery on a D-Show before? Any ideas where to find it in the FOH rack?

Re: BIOS time/date not saved
 

It will be on the main board in the FOH rack, where all the processing happens.

Re: BIOS time/date not saved
 

Hi,

Contact the support team venuesupport(at)avid(dot)com. I believe they have a doc that explains how to replace the battery in the FOH Rack.

Sheldon