Problem with software licenses when buying used consoles?
 

If we buy second hand Profiles or SC48's, and the seller doesn't have the info for the original ILOK accounts, what issues will we encounter?

As I understand it the console should function fine, but we wouldn't be able modify the factory plugin bundle at all.

The only other issue I'm aware of is if the hard drive fails, we wouldn't be able to reinstall the software on a new drive without purchasing new licenses from AVID.


What else am I missing? Thanks!

Re: Problem with software licenses when buying used consoles?
 

I believe you should contact support for transferring ownership to your Avid account, so that you can download stuff. You're not the first in this situation.

Meanwhile you can just take an image of existing hard drive and use it in case you need to replace drive.

Re: Problem with software licenses when buying used consoles?
 

Hello,

How are you on this.

We are currently experiencing a faulty drive that says there's a certain dll file missing on our system32 which literally means there's is something wrong on the running os of our venue sc48.

We are eyeing to replace the drive to SSD, however, we don't have a recovery or driver disc to use since we bought this mixer second hand.

Hope you are still active on this thread.

Thank you so much in advance.