Aae 9178
Hello,
I have been trying to start up protools and get a AAE 9178 message while loading my plug ins. I have done some research and I don't have any Wave or Waveshell plugins to delete. I have installed the latest version of ASIO4ALL driver and still have an issue. Any and all help would be greatly appreciated. I'm not a super techy guy so I am not sure what is happening. Thanks. |
Re: Aae 9178
Quote:
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Re: Aae 9178
Thanks for the direction to get started. Here's the report.
SiSoftware Sandra ID Host Name : CMA-N-WRK-999 Workgroup : WORKGROUP Computer Model : Dell Latitude 5400 Serial Number : JXB**** Chassis : Dell Notebook Mainboard : Dell 0PD9KD Serial Number : /JXBN2X2/CNC************ BIOS : Dell 1.6.5 12/26/2019 TPM - Trusted Platform Module : STMicroElectronics 2.0 2017 (24PCR 64Ses 24Obj 8Ctr) Intel Management Engine (ME) : 12.0.47.1524 Total Memory : 15.88GB SO-DIMM DDR4 Processors Processor : Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz (4C 8T 4.22GHz/4.8GHz, 4GHz/4.54GHz IMC, 4x 256kB L2, 8MB L3) Socket/Slot : FC BGA1356/1528 Chipset Memory Controller : Dell Core8U (Whiskylake-U 4C) ULV Host Bridge/DRAM Registers 101MHz, 16GB SO-DIMM DDR4 2.42GHz 64-bit, Integrated Graphics Memory Module(s) Memory Module : Hynix (Hyundai) HMA82GS6DJR8N-VK 16GB SO-DIMM DDR4 2Rx8 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7) Video System Monitor/Panel : Dell Computer DELL 2405FPW (1920x1200, 24.1") Monitor/Panel : AU Optronics Generic PnP Monitor (1920x1080, F87J3€B140HAN, 14.0") Video Adapter : Intel(R) UHD Graphics 620 (192S 24C SM6.4 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) Graphics Processor OpenCL : Intel(R) UHD Graphics 620 (192S 24C SM3.0 1.15GHz, 512kB L2, 6.4GB DDR4 2.4GHz 64-bit, Integrated Graphics) D3D 11 : Intel(R) UHD Graphics 620 (192S 24C SM12.1 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) OpenGL : Intel(R) UHD Graphics 620 (192S 24C SM4.60 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) Storage Devices Disk : PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Logical Storage Devices RECOVERY : 529MB (NTFS, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Hard Disk (C:) (BitLocker/AES128+XTS) : 475GB (NTFS, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Hard Disk : 996MB (FAT32, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Peripherals LPC Hub Controller : Dell ICH300 (Cannon Point-LP) LPC Controller Audio Device : Dell ICH300 (Cannon Point-LP) High Definition Audio Controller Serial Port(s) : 1 Disk Controller : Dell ICH300 (Cannon Point-LP) Shared SRAM Disk Controller : Dell ICH8 Mobile SATA RAID Controller USB Controller : Dell ICH300 (Cannon Point-LP) USB 3.1 xHCI Controller SMBus/i2c Controller : Intel ICH SMBus Printers and Faxes Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) Printer : Microsoft Software Printer Driver (300x300, Colour) Printer : PDF995 Printer Driver (4000x4000, Colour) Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : Microsoft Print To PDF (600x600, Colour) Printer : HP OfficeJet 3830 series (300x300, Colour) Fax : Microsoft Shared Fax Driver (200x200) Scanners & Cameras Scanner : Microsoft dhcppc51 (HP OfficeJet 3830 series) (Scanner, USB) Biometrics Voice : Analog NUI Voice Virtual Sensor (Voice) Fingerprint Touch : Control Vault (Fingerprint Touch) Network Services Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet) Network Adapter : Intel(R) Ethernet Connection (6) I219-LM (Ethernet) Network Adapter : Realtek USB GbE Family Controller (Ethernet) Wireless Adapter : Intel(R) Wireless-AC 9560 160MHz (Wifi4 (802.11n/HT), AES-CCMP, 86.65Mbps / 43.3Mbps) Power Management Battery : SMP DELL C5GV285 68.00Wh/8.13Ah Operating System Windows System : Microsoft Windows 10 Professional 10.0.18363 Platform Compliance : x64 |
Re: Aae 9178
Here are my specs. Any and all help is appreciated. Here's what I've done so far. I have uninstalled and reinstalled, reset my preferences, deleted all plugins and launched with just the standard plugins and I still get the error.
SiSoftware Sandra ID Host Name : CMA-N-WRK-999 Workgroup : WORKGROUP Computer Model : Dell Latitude 5400 Serial Number : JXB**** Chassis : Dell Notebook Mainboard : Dell 0PD9KD Serial Number : /JXBN2X2/CNC************ BIOS : Dell 1.6.5 12/26/2019 TPM - Trusted Platform Module : STMicroElectronics 2.0 2017 (24PCR 64Ses 24Obj 8Ctr) Intel Management Engine (ME) : 12.0.47.1524 Total Memory : 15.88GB SO-DIMM DDR4 Processors Processor : Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz (4C 8T 4.33GHz/4.8GHz, 4GHz/4.54GHz IMC, 4x 256kB L2, 8MB L3) Socket/Slot : FC BGA1356/1528 Chipset Memory Controller : Dell Core8U (Whiskylake-U 4C) ULV Host Bridge/DRAM Registers 101MHz, 16GB SO-DIMM DDR4 2.42GHz 64-bit, Integrated Graphics Memory Module(s) Memory Module : Hynix (Hyundai) HMA82GS6DJR8N-VK 16GB SO-DIMM DDR4 2Rx8 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7) Video System Monitor/Panel : Dell Computer DELL 2405FPW (1920x1200, 24.1") Monitor/Panel : AU Optronics Generic PnP Monitor (1920x1080, F87J3€B140HAN, 14.0") Video Adapter : Intel(R) UHD Graphics 620 (192S 24C SM6.4 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) Graphics Processor OpenCL : Intel(R) UHD Graphics 620 (192S 24C SM3.0 1.15GHz, 512kB L2, 6.4GB DDR4 2.4GHz 64-bit, Integrated Graphics) D3D 11 : Intel(R) UHD Graphics 620 (192S 24C SM12.1 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) OpenGL : Intel(R) UHD Graphics 620 (192S 24C SM4.60 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) Storage Devices Disk : PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Logical Storage Devices RECOVERY : 529MB (NTFS, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Hard Disk (C:) (BitLocker/AES128+XTS) : 475GB (NTFS, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Hard Disk : 996MB (FAT32, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Peripherals LPC Hub Controller : Dell ICH300 (Cannon Point-LP) LPC Controller Audio Device : Dell ICH300 (Cannon Point-LP) High Definition Audio Controller Serial Port(s) : 1 Disk Controller : Dell ICH300 (Cannon Point-LP) Shared SRAM Disk Controller : Dell ICH8 Mobile SATA RAID Controller USB Controller : Dell ICH300 (Cannon Point-LP) USB 3.1 xHCI Controller SMBus/i2c Controller : Intel ICH SMBus Printers and Faxes Printer : Microsoft Software Printer Driver (300x300, Colour) Printer : PDF995 Printer Driver (4000x4000, Colour) Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : Microsoft Print To PDF (600x600, Colour) Printer : HP OfficeJet 3830 series (300x300, Colour) Fax : Microsoft Shared Fax Driver (200x200) Scanners & Cameras Scanner : Microsoft dhcppc51 (HP OfficeJet 3830 series) (Scanner, USB) Biometrics Voice : Analog NUI Voice Virtual Sensor (Voice) Fingerprint Touch : Control Vault (Fingerprint Touch) Network Services Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet) Network Adapter : Intel(R) Ethernet Connection (6) I219-LM (Ethernet) Network Adapter : Realtek USB GbE Family Controller (Ethernet) Wireless Adapter : Intel(R) Wireless-AC 9560 160MHz (Wifi4 (802.11n/HT), AES-CCMP, 86.65Mbps / 43.3Mbps) Power Management Battery : SMP DELL C5GV285 68.00Wh/8.14Ah Operating System Windows System : Microsoft Windows 10 Professional 10.0.18363 Platform Compliance : x64 |
Re: Aae 9178
Here are my specs
SiSoftware Sandra ID Host Name : CMA-N-WRK-999 Workgroup : WORKGROUP Computer Model : Dell Latitude 5400 Serial Number : JXB**** Chassis : Dell Notebook Mainboard : Dell 0PD9KD Serial Number : /JXBN2X2/CNC************ BIOS : Dell 1.6.5 12/26/2019 TPM - Trusted Platform Module : STMicroElectronics 2.0 2017 (24PCR 64Ses 24Obj 8Ctr) Intel Management Engine (ME) : 12.0.47.1524 Total Memory : 15.88GB SO-DIMM DDR4 Processors Processor : Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz (4C 8T 4.33GHz/4.8GHz, 4GHz/4.54GHz IMC, 4x 256kB L2, 8MB L3) Socket/Slot : FC BGA1356/1528 Chipset Memory Controller : Dell Core8U (Whiskylake-U 4C) ULV Host Bridge/DRAM Registers 101MHz, 16GB SO-DIMM DDR4 2.42GHz 64-bit, Integrated Graphics Memory Module(s) Memory Module : Hynix (Hyundai) HMA82GS6DJR8N-VK 16GB SO-DIMM DDR4 2Rx8 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7) Video System Monitor/Panel : Dell Computer DELL 2405FPW (1920x1200, 24.1") Monitor/Panel : AU Optronics Generic PnP Monitor (1920x1080, F87J3€B140HAN, 14.0") Video Adapter : Intel(R) UHD Graphics 620 (192S 24C SM6.4 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) Graphics Processor OpenCL : Intel(R) UHD Graphics 620 (192S 24C SM3.0 1.15GHz, 512kB L2, 6.4GB DDR4 2.4GHz 64-bit, Integrated Graphics) D3D 11 : Intel(R) UHD Graphics 620 (192S 24C SM12.1 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) OpenGL : Intel(R) UHD Graphics 620 (192S 24C SM4.60 1.15GHz, 768kB L2, 128MB DDR4 2.4GHz 64-bit, Integrated Graphics) Storage Devices Disk : PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Logical Storage Devices RECOVERY : 529MB (NTFS, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Hard Disk (C:) (BitLocker/AES128+XTS) : 475GB (NTFS, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Hard Disk : 996MB (FAT32, 4kB) @ PM991 NVMe Samsung 512GB (512.1GB, RAID, SCSI-6) Peripherals LPC Hub Controller : Dell ICH300 (Cannon Point-LP) LPC Controller Audio Device : Dell ICH300 (Cannon Point-LP) High Definition Audio Controller Serial Port(s) : 1 Disk Controller : Dell ICH300 (Cannon Point-LP) Shared SRAM Disk Controller : Dell ICH8 Mobile SATA RAID Controller USB Controller : Dell ICH300 (Cannon Point-LP) USB 3.1 xHCI Controller SMBus/i2c Controller : Intel ICH SMBus Printers and Faxes Printer : Microsoft Software Printer Driver (300x300, Colour) Printer : PDF995 Printer Driver (4000x4000, Colour) Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour) Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : Microsoft Print To PDF (600x600, Colour) Printer : HP OfficeJet 3830 series (300x300, Colour) Fax : Microsoft Shared Fax Driver (200x200) Scanners & Cameras Scanner : Microsoft dhcppc51 (HP OfficeJet 3830 series) (Scanner, USB) Biometrics Voice : Analog NUI Voice Virtual Sensor (Voice) Fingerprint Touch : Control Vault (Fingerprint Touch) Network Services Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet) Network Adapter : Intel(R) Ethernet Connection (6) I219-LM (Ethernet) Network Adapter : Realtek USB GbE Family Controller (Ethernet) Wireless Adapter : Intel(R) Wireless-AC 9560 160MHz (Wifi4 (802.11n/HT), AES-CCMP, 86.65Mbps / 43.3Mbps) Power Management Battery : SMP DELL C5GV285 68.00Wh/8.14Ah Operating System Windows System : Microsoft Windows 10 Professional 10.0.18363 Platform Compliance : x64 |
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