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- - ILok Probs? (https://duc.avid.com/showthread.php?t=414252)

clusterer

02-26-2021 10:48 AM

ILok Probs?

1 Attachment(s)

hi there,

lots of work needs to be done.. but again - not possible because there are some ilok issues.. does anybody know, what this means??? Never seen that before.. thx

DigiTechSupt

02-26-2021 11:05 AM

Re: ILok Probs?

Quote:

Originally Posted by clusterer (Post 2594546)

hi there,

lots of work needs to be done.. but again - not possible because there are some ilok issues.. does anybody know, what this means??? Never seen that before.. thx

Hello clusterer,

There was a brief interruption to iLok Cloud services in Europe Feb 26, 17:28 that was resolved Feb 26, 17:30.

All systems are operational [2021-02-26 18:55:11 GMT]

Please see https://status.ilok.com/ for this info.

Best regards,
DTS

Ben Jenssen

02-26-2021 11:05 AM

Re: ILok Probs?

Same thing here.
I've seen these things now and again (Though not the "outage" wording) and they seldom last long.
Ilok license manager appears to be working, though.

Ben Jenssen

02-26-2021 11:09 AM

Re: ILok Probs?

Nope.
Still not working.
I get "No ilok licenses in your account, after being promted to "restore ilok cloud session".

TOM@METRO

02-26-2021 11:30 AM

Re: ILok Probs?

Hi Ben, I haven't seen this one. I would shoot an email over to Pace now.

Ben Jenssen

02-26-2021 11:40 AM

Re: ILok Probs?

Quote:

Originally Posted by TOM@METRO (Post 2594554)

Hi Ben, I haven't seen this one. I would shoot an email over to Pace now.

It's OK now.
Jeffro helped me.
After what was supposedly a two minute server down, my PT still wouldn't launch, and Jeffro helped me close the running iLok Cloud session in ilok lic manager, and open it again. And now PT launches fine.

TOM@METRO

02-26-2021 02:26 PM

Re: ILok Probs?

Great. Jeffro, (the Clark Kent of Avid) does it again. :-)

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