Hybrid Engine/ DSP Mode latency issue
 

I had an issue today that seems like a bug with 2022.6

While tracking on a dense session with the hybrid engine on and putting the tracks i was recording on in DSP mode everything worked as expected. When i disabled DSP mode after recording the tracks weren't playing back aligned correctly. Quitting pro tools and reopening the session fixed the problem. Anybody else?

Mac Pro Late 2013 Trashcan/ OSX Mojave 10.14.6/ 2 Avid HDIO 16x16's with HDX card. Pro Tools Ultimate 2022.6

Re: Hybrid Engine/ DSP Mode latency issue
 

Same problem here. For me it happens on a session with folder tracks and regular tracks having a send to the same bus.

Re: Hybrid Engine/ DSP Mode latency issue
 

Did this start with 2022.6 or was it faulty before?

Re: Hybrid Engine/ DSP Mode latency issue
 

It's been around for a couple versions. Hoping they sorted out soon because it's a total drag

Re: Hybrid Engine/ DSP Mode latency issue
 

Have you found any workarounds for it? I don't think the session I was working in had any folder tracks

Re: Hybrid Engine/ DSP Mode latency issue
 

Yes the hybrid engine has delay compensation problems…very buggy. There’s another thread on the Carbon page describing different issues people including myself are having.


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Re: Hybrid Engine/ DSP Mode latency issue
 

Everyone who is impacted by this needs to raise a support ticket with Avid please.
Their attendance here is insufficient to see that this is a big deal and needs to be fixed.

Dominic

Re: Hybrid Engine/ DSP Mode latency issue
 

Yep, what Dominic said... please log a case. Make sure the agent associates it with an ADC bug so we can track and prioritize it.

Hybrid Engine/ DSP Mode latency issue
 

With all due respect. You notified us in January on the Carbon “sync issue” thread that this had been marked as a “critical issue” to be addressed.

You are now here a half year later asking people to help it get prioritized?

Something seems off about that to me I’m afraid.


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Re: Hybrid Engine/ DSP Mode latency issue
 

I run dense sessions but have to enable the Hybrid Engine to overdub constantly. As soon as i turn Hybrid off, my audio is misaligned. I have found that if i simply click "Setup" and then "Playback Engine" and close the window having changed nothing..... everything aligns back properly. Talk about a ghost in the machine. Try it instead of relaunching the session, might save you some time!

Re: Hybrid Engine/ DSP Mode latency issue
 

Yes it's not fun when the talent is ready to do another take and you have to "fiddle" with the system to get to play properly.

I had a new one the other day. While tracking players live...playback through the speakers was fine. In there headphones things were delayed and all over the place. I had to restart the session and then it worked as expected.

Re: Hybrid Engine/ DSP Mode latency issue
 

Totally fair comment.

We actively track the number of cases associated with bugs. Bugs with higher cases counts tend to get prioritized higher.

I can champion for this to be fixed internally, and have been, but there are always bugs to be fixed and it is always helpful to have your voices formalized and counted in a case.

m

Hybrid Engine/ DSP Mode latency issue
 

Ok thanks for giving some insight.

Obviously it’s a very corporate way of looking at a problem in a business... squeaky wheel gets the grease.

Maybe you could stress to them the severity of this...it’s not like most bugs that are a slight inconvenience.

It really makes you look bad in front of clients when their performance plays back in a different way than they laid it down.

. I’ve never had an issue that made me want to stop using an avid product in my over 20 years of TDM/HDX systems.

I’ve seen a couple people get rid of their Carbon over this.

I’ll do the same if it’s not sorted sooner than later.

Not that I want to but this negative is starting to out weigh the positive of the product for me.

I’ll submit a support ticket to help roll things along.


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Re: Hybrid Engine/ DSP Mode latency issue
 

Interesting workaround. Maybe it works that way with Carbon as well.

Re: Hybrid Engine/ DSP Mode latency issue
 

I experience this issue also. It's sort of the core of what this system is suppose to do. Not a really pro tool...

Re: Hybrid Engine/ DSP Mode latency issue
 

Workaround: De-activating and Re-activating the track puts it back in sync.

Re: Hybrid Engine/ DSP Mode latency issue
 

Same issue here. Using Pro Tools Ultimate 2022.7.
Recording drums with 10 enabled DSP track, all goes well. When deselecting the DSP mode, the drums are completely out of sync with the rest of the track (weird delay is being introduced, so it's not just the 10 tracks out of sync with the rest of the song).
Anyone has the correct procedure to open a case at Avid? Thanks!

Re: Hybrid Engine/ DSP Mode latency issue
 

Re: Hybrid Engine/ DSP Mode latency issue
 

It's worth raising tickets with Avid. They fixed a specific problem I reported with Carbon, just for me!

Dominic

Re: Hybrid Engine/ DSP Mode latency issue
 

YMMV, none of the issues I reported in the last 4,5 years have been fixed. Not one. All are logged as a bug, case closed without a fix. Some are still causing major issues for us.
Nice to hear others have better experiences though.

Re: Hybrid Engine/ DSP Mode latency issue
 

Yes, sorry to hear that. "My" bug was fixed with a Carbon firmware update, so probably a different product team and a different skill-set to the main PT software, which undoubtedly has a massive backlog of issues.

Dominic

Re: Hybrid Engine/ DSP Mode latency issue
 

Totally agree with Chris. I've been with Avid almost since inception, and i'd take TDM waaaaay over this.

Let's get on the support ticket, get it fixed, or i'm definitely jumping off the Hybrid train and taking my composer team with me.

Re: Hybrid Engine/ DSP Mode latency issue
 

long time PT user, new to the this Hybrid thing.
Its absolutely broken.
unusable.

Ive submitted MANY complaints / videos.
Its odd/ sad PT support did not inform me that this is a known bug.

Apple M1 Studio Max
OS 12.5.1
64 GB ram
HDX sonnet TB3/4 chasis
PT version 2022.9

Re: Hybrid Engine/ DSP Mode latency issue
 

Any experiences in this regard with the new 2022.9.0?

Re: Hybrid Engine/ DSP Mode latency issue
 

yes, still broken here.

Apple M1 Studio Max
OS 12.5.1
64 GB ram
HDX sonnet TB3/4 chasis
PT version 2022.9

Re: Hybrid Engine/ DSP Mode latency issue
 

Here too. The delay compensation is completely random. They really need to address this!

Re: Hybrid Engine/ DSP Mode latency issue
 

I’ve stopped using the hybrid engine. Other than higher voice count, there really wasn’t much of a benefit for me. The cpu hit was about the same either way for me as I’m running a cheesegrater 3.46 5,1. 96gb.

I planning on getting a 2nd hdx card which will provide ample voices unless I star working at higher sample rates.

Re: Hybrid Engine/ DSP Mode latency issue
 

Ouch...

Re: Hybrid Engine/ DSP Mode latency issue
 

Still broken …

Hybrid mode is literal garbage for a professional tool. I have so many issues with delay compensation in hybrid mode.

If you need to track stay in hdx mode

Re: Hybrid Engine/ DSP Mode latency issue
 

Strange...

Re: Hybrid Engine/ DSP Mode latency issue
 

I’ve got two hdx cards. On a blank sessions if I bring up a blank track to record and have a few aux’s with hadware inserts the delay comensation does not work even though all the aux’s and track are in hybrid mode. Hdx mode works.

Also none of the track misalignment issues we taking a track out of hybrid mode.

It’s a same to have to figure out the features that work and the ones that don’t but that’s life.

Still a great product I’m just saying off of hybrid unless it’s the only way and then I’ll be prepared for the issues.

Re: Hybrid Engine/ DSP Mode latency issue
 

yes!
this seems to shake things loose, and re shuffles the deck.

terribly maddening when youre working alone, maddening AND embarressing when theres clients there.

Re: Hybrid Engine/ DSP Mode latency issue
 

It seems that the latest update (2023.3) made no change to this issue

Re: Hybrid Engine/ DSP Mode latency issue
 

:-(

Re: Hybrid Engine/ DSP Mode latency issue
 

Not sure if this is the same issue, but sounds similar.

I have blip triggers sending to the side-chain of FF Pro-MB to gate toms. If I run the session in Hybrid mode, everything works great.

If I switch to DSP mode the timing/latency is off and tom trigger sounds terrible. Compensate for side-chains pref is active on both modes.

If I freeze or commit the triggered Tom tracks, its correct. I haven't really noticed latency issues on anything else when using DSP, but it's somewhat of a drag.

Happens on installs of both Monterey and Catalina.

Forrester

Re: Hybrid Engine/ DSP Mode latency issue
 

Avid, please fix all the latency compensation issues in Hybrid Mode.

Whenever I record a new vocal in Hybrid mode, and I have a reverb send (to Revibe II), the playback is always late.
The moment I switch the tracks into native it goes back to normal.
If I deactivate the reverb send on the vocal track, playback is normal.

Please help. This is happening since the beginning of Hybrid engine, with different systems / OS / hardware.

Re: Hybrid Engine/ DSP Mode latency issue
 

doesn´t occur on my system... Hybrid mode activated, in both DSP mode enabled or disabled and a reverb send to Revibe II, playback is perfect

Re: Hybrid Engine/ DSP Mode latency issue
 

It happens to me once you have two or more tracks sending to the DSP reverb. One typically is recording or in input, the other is playing back.. still in DSP mode (green sign on).

Re: Hybrid Engine/ DSP Mode latency issue
 

Any Fix Yet?

we are still waiting....

Re: Hybrid Engine/ DSP Mode latency issue
 

With all due respect, but I have been filing numerous cases - probably over 20 - in the last 7 years relating to ADC problems alone. All this time, AVID has done absolutely nothing with that information, apart from giving me the big fat finger blaming it on user error.
You cannot believe how much of my time was lost speaking to clueless support agents about this. And now you will take things seriously all of a sudden?