Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8
 

Hi all,

I've just upgraded to Pro Tools LE 8 w/ Mbox 2 mini and moved my setup to a Dell studio 17 laptop running Vista Ultimate 32bit playing back from a 500gb external SATA HDD.

On playback i get the good ole' '...system held off interrupts for too long, increase your H/W buffer size'. (-9093)'

Then predictably when I increase the buffer size I get 'Audio processing is conflicting with other CPU tasks. if this occurs often reduce the H/W buffer size (-9129)'.

Troubleshooting wise so far I've done the following:

• Done all the Vista optimisations (except selecting TaskbariconApplet in the system startup options because even though I operating Vista Ultimate I don't have that option to select and I haven't disabled the DEP as I'm not having any Blue Screen Erros or Pro Tools launch issues).
• Checked all my drives for errors and defragged them.
• Tried the Mbox in all the USB ports.
• Reinstalled Pro Tools LE 8 and the drivers.
• Updated to Pro Tools LE 8.0.1.
• Created a new Vista Administrator account to work from.
• Increased/decreased h/w buffer size.
• Changed the processors in the playback engine from 2 to 1.
• Tried changing the settings in the DAE playback buffer (disk buffer).

Any help would be greatly appreciated!!

Sandra report is posted below...

Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8
 

Computer
Model : Dell Studio 1737
Workgroup : WORKGROUP
Host Name : luke-PC
User : luke

Processor
Model : Intel(R) Core(TM)2 Duo CPU P9700 @ 2.80GHz
Speed : 2.8GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile, Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing

Computer
Platform Compliance : Intel Centrino Duo 2 Mobile Technology
Mainboard : Dell 0F237N
BIOS : Dell A05 02/11/2009
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB DDR3 SO-DIMM

Chipset
Model : Dell PM45 Mobile Controller Hub
Front Side Bus Speed : 4x 279MHz (1.12GHz)
Total Memory : 4GB DDR3 SO-DIMM
Memory Bus Speed : 2x 419MHz (838MHz)

Memory Module(s)
Memory Module : Samsung M4 70T5663RZ3-CF7 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Samsung M4 70T5663RZ3-CF7 2GB DDR2 SO-DIMM PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : ATI Mobility Radeon HD 3650 (120 SM4.1, 512MB DDR2, PCIe 2.00 x16)

Storage Devices
SAMSUNG HD502HJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (H:)
TOSHIBA MK5055GSX (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache) : 466GB (C:) (D:)
TSSTcorp DVD+/-RW TS-T633A (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
DKXETO BW5IRKP (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) : N/A (F:)

Logical Storage Devices
RECOVERY (D:) : 15GB (NTFS) @ TOSHIBA MK5055GSX (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
OS (C:) : 451GB (NTFS) @ TOSHIBA MK5055GSX (500.1GB, SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
Audio (H:) : 466GB (NTFS) @ SAMSUNG HD502HJ (500.1GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-T633A (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ DKXETO BW5IRKP (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R)

Peripherals
LPC Hub Controller 1 : Dell (ICH9M) LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83687THF
Audio Device : Dell (ICH9) HD Audio Controller
Audio Codec : Integrated Device Tech 7675h
Audio Device : Dell RV635 Audio device [Radeon HD 3600 Series]
Audio Codec : ATI (AMD) AA01h
Disk Controller : Dell (ICH9) Mobile SATA AHCI Controller
USB Controller 1 : Dell (ICH9) USB Universal Host Controller
USB Controller 2 : Dell (ICH9) USB Universal Host Controller
USB Controller 3 : Dell (ICH9) USB Universal Host Controller
USB Controller 4 : Dell (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : Dell (ICH9) USB Universal Host Controller
USB Controller 6 : Dell (ICH9) USB Universal Host Controller
USB Controller 7 : Dell (ICH9) USB Universal Host Controller
USB Controller 8 : Dell (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : Dell R5C832 IEEE-1394 Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Adobe PDF Converter (4000x4000, Colour)

Network Services
Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet
Network Adapter : Bluetooth Device (Personal Area Network)
Wireless Adapter 1 : Intel(R) WiFi Link 5100 AGN (802.11g (ERP), AES-CCMP, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 100%

Operating System
Windows System : Microsoft Windows Vista Ultimate 6.00.6001 (Service Pack 1)
Platform Compliance : x86

Windows Experience Index
Current System : 5.0

Re: Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8
 

5400 rpm hard drive is a no-go. The throughput isn't fast enough. Audio drives must be 7200 rpm.

Re: Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8
 

I see a 7200 RPM (H:) drive, is that the one you use for Audio?

Have you turned off your WIFI when using PT?

Same for the Bluetooth?

Re: Stinkin' DAE errors 9093, 9129 on playback in Pro Tools LE 8
 

Yes the 7200rpm (H:) is the drive used for for audio, the 5400rpm is the internal OS drive.

Yeah I always have the wifi and bluetooth disabled when using PT.