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-   -   Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support Plan (https://duc.avid.com/showthread.php?t=386384)

zoundsabar 11-15-2016 06:28 PM

Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support Plan
 
I have just been warned that my PT HD subscription, which I renewed, is going to expire. I just filed a case number 03083257. This is the second license I have renewed. The first one worked fine: had a new license in my iLok account and I could update and run within minutes. The second one was renewed over a week ago and is now expiring today, but no license available to update.

Please be very quick about the license moving into my iLok account.

Doug

Stig Eliassen 11-15-2016 11:59 PM

Re: Pro Tools HD Plan license expired on an active Pro Tools HD Upgrade and Support P
 
I've sent a message with the case number to Avid.


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