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-   -   PTX procontrol Sends view bug, AVID'S Official Answer (https://duc.avid.com/showthread.php?t=316363)

Cryos 01-27-2012 05:57 PM

PTX procontrol Sends view bug, AVID'S Official Answer
 
here's Avids official answer folks:

Since the ProControl is not officially supported by Pro Tools 10 it's not likely this will be addressed.

If you want to proceed with returning Pro Tools 10, we have deposited a Pro Tools 9 License into your ilok.com account that should ask for your 10+9 bundle. Once you swap licenses please let us know and we will process your refund.

Thanks,
Avid CS


Lovely isn't it!

Redbeard 01-28-2012 06:07 AM

Re: PTX procontrol Sends view bug, AVID'S Official Answer
 
Yes it does seem very nice of them to give you a refund because you are dissatisfied that an unsupported older piece of gear is no longer supported; something that was pretty well documented when you bought the upgrade I have no doubt.

Well done Avid :-)

Cryos 01-29-2012 11:19 AM

Re: PTX procontrol Sends view bug, AVID'S Official Answer
 
something that was pretty well documented when you bought the upgrade I have no doubt.
for your info Mr smarty pants, the procontrol unit works just fine under PT9 even though, it's as you say: Not Officially supported.


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