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-   -   2018.4 Startup Crash (https://duc.avid.com/showthread.php?t=398479)

manfromspace 04-07-2018 09:22 PM

2018.4 Startup Crash

Upgraded to .4 just now and I can't get protools to launch. I get the startup screen and then crash log.

I've installed via app manager and reinstalled via dmg file. Rebooted. Reset. NADA.

Any ideas?

New 2017 mbp highest specs. Latest os. Ext monitor attached. Apollo Duo w/ satellite for interface.

BScout 04-08-2018 12:31 AM

Re: 2018.4 Startup Crash
“latest os” isn’t supported (10.13.4). That may be your issue

Gemylon 04-08-2018 03:00 AM

Re: 2018.4 Startup Crash
Did you try to delete old ProTools pref. files ?

Might help you out ...

There is another thread about PT 2018.4 above this one. Try to post in there as well ...

manfromspace 04-10-2018 02:38 AM

Re: 2018.4 Startup Crash
I think it must be an os thing. 10.13.4 and 2018.4 don't seem to play well. I gave up and trashed everything and reinstalled 2018.3 and everything is working great again. I guess I'll check back from time to time and see if this ever gets ironed out...

BScout 04-10-2018 03:10 AM

Re: 2018.4 Startup Crash
There's a note in the forums somewhere from jeffro or one of the other moderators that 10.13.4 is not qualified for a reason (not that it hasn't been tested) for 2018.4. They have seen problems and so are not qualifying it.

Emi 04-10-2018 06:46 AM

Re: 2018.4 Startup Crash
10.13.4 here with PT 2018.4 and runs great!

BScout 04-10-2018 08:00 AM

Re: 2018.4 Startup Crash
From jeffro


tamtamstudio 04-10-2018 03:12 PM

Re: 2018.4 Startup Crash
my tricks.

As i do every time, in case if i install some new plugins, move the most of the plugins (generally the half) in a folder on desktop and launch protools.

Leave it boot up, wait and see if it's start regularly.
Quit ProTools. Move again the plugins back in the plug-in folder and restart Protools, wait 'till the complete load and let's see if it works.

tobbelito 04-10-2018 11:42 PM

Re: 2018.4 Startup Crash
3 Attachment(s)
Same here..... crash upon startup. Trashed everything, but nothing helps.
Os 10,12,6 - Mac Mini
PT 2018,4

Reinstalled 2018,4 - but same issue

tobbelito 04-10-2018 11:59 PM

Re: 2018.4 Startup Crash
iLok License Manager does the same thing. Doesn't start up.... just a blue wheel comes up


The Ethernet port is broken as well. I'm running an Orico USB to Ethernet adapter now.

Can't log into APP Store either. Can log in at Apple.com, but not App Store

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