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-   -   C 24 desk 'parser - rec unrecognised msg 32' (https://duc.avid.com/showthread.php?t=421332)

dannyshaz 08-17-2022 11:28 AM

C 24 desk 'parser - rec unrecognised msg 32'
 
Hey Guys.

Ive had a Avid C24 desk for around 5 months now and ive recently got a issue with it.

firstly the 10th fader has become very more aggresive compared to the rest.

im also getting this error on my desk
'PARSER - REC UNRECOGNISED MSG 32'
PRESS TALKBACK BUTTON TO CLEAR DISPLAY.

but the talkback button isnt working neither is utiilty

can i get some help please im still getting audio coming out

albee1952 08-22-2022 05:42 PM

Re: C 24 desk 'parser - rec unrecognised msg 32'
 
Nowhere near enough info for anyone to help! Look near the top of this(and every) DUC page for the link named Help Us Help You and have a good read. Then, come back with details.

Re the 10th fader; start with the fader calibration utility(check the manual if you need help with this). With only a single fader having an issue, I would shop for a replacement(plus maybe a couple of spares). Maybe a really good cleaning and lube would help. Remember that the fader caps are conductive, so you can't use tape or anything to "fix" a loose cap(slightly bending the tabs under the cap is a good fix).

Re the error message, here are the steps I would probably take:
1-trash prefs
2-uninstall>reinstall the C24 drivers and/or Eucon(I don't have a C24 so I'm not sure which matters)
3-uninstall>re-install Pro Tools.

If none of that helps, what changed right before the problem started? Any new software? Any change in hardware?


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