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-   -   trouble installing PT9.0.5 on Lion (https://duc.avid.com/showthread.php?t=306886)

willie66 09-01-2011 01:09 PM

trouble installing PT9.0.5 on Lion
 
Question: How do I install PT9.0.5 on a Mac running Lion, if I can't first instal PT 9.0?

I own and have been using PT 9 on an old Mac Book Pro, wich recently died, so I got one of the new PBP running lion.

My Protools 9 install disk won't install in Lion (no surprise, I have read the news release), wich means the 9.0.5 update can't find a valid version of Protools on the system, so it won't install.

To make matters worse, I don't see my Protools product in my Avid account. So I am unable to access a file that might install in Lion.

Yes, my PT 9 is registered, 3 pieces of evidence prove it;
#1 I have an Ilok authorization allowing me to run the software on my old MBP.
#2 I have been running the software.
#3 When attempting to registar the software again I am informed that the registration id and serial number are already registered.

So how can I resolve this registration problem? and will fixing that give me access to a download that will take me to PT9.0.5 on Lion?

Thanks all

Willie
15 year protools user
profesional sound for picture

DetroitT 09-01-2011 04:51 PM

Re: trouble installing PT9.0.5 on Lion
 
Go to your Avid account and get the full 905 installer.

Kenmillerjr 09-01-2011 06:07 PM

Re: trouble installing PT9.0.5 on Lion
 
Wilie-

I had no problem installing PT9 on OSX Lion. Worked fine, it would not launch the program.

What I did...
Installed PT9 then downloaded the 9.0.5 upgrade from the avid site...installed that and it has worked like a charm ever since.

willie66 09-02-2011 09:59 AM

Re: trouble installing PT9.0.5 on Lion
 
Thank you both,

I finally managed to get 9.0 installed and upgraded to 9.0.5. Not sure why it bailed on the install before, maybe it just needed a clean shutdown before install. I am happy again.

I am still concerned that the Avid site dosen't show I own the product, should I be concerned? with that hamper my ability to get support? or upgrades?

Willie

Dism 09-02-2011 10:18 AM

Re: trouble installing PT9.0.5 on Lion
 
Quote:

Originally Posted by willie66 (Post 1831232)
I am still concerned that the Avid site dosen't show I own the product, should I be concerned? with that hamper my ability to get support? or upgrades?

Did you register it? How did you buy it?

It should show up in your product downloads.


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