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-   -   New Sync HD (https://duc.avid.com/showthread.php?t=415235)

DetroitT 05-04-2021 11:09 AM

New Sync HD
 
New Sync HD seems to go to sleep.
Power light goes yellow
2019 mac pro, HDX2
Pro Tools 2020.11
15.7 Catalina
Errors?
.Lo..Lo
And
.Lo .8.0. 8.8

creativecontrol 05-04-2021 11:38 AM

Re: New Sync HD
 
Greetings,

Have you checked the firmware version in DigiTest? It may be worth trying to send the current firmware package again. What version are you at currently?

best,


Jeff

DetroitT 05-04-2021 01:22 PM

Re: New Sync HD
 
Ill check in morning. Thx.

0 on screen, Set-Start 10sec routine.
digitest reveals no version numbers-Firmware update - fail


Update
Re-updated firmware, stable for now.


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