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-   -   Uninstall PT 7.1 before Installing 7.3 Upgrade ??? (http://duc.avid.com/showthread.php?t=190067)

dialogman 02-16-2007 06:48 PM

Uninstall PT 7.1 before Installing 7.3 Upgrade ???
 
Hi, I have PT 7.1 M-Powered installed on my XP home machine. I just successfully downloaded the 7.3 upgrade and finished all the iLok stuff. But when I try to run the 7.3 installer it says I already have a version of PT installed so I have to uninstall PT first in Control Panel, Add/remove programs. So I go to add/remove programs and click on "Digidesign ProTools M-Powered 7.1 and it brings me to another window and says: Please select the type of uninstallation:
o Pro tools M-Powered only
o Pro Tools and Digidesign device drivers
o Pro Tools, Device Drivers, Preferences, Databases and Midi Device/Path settings
Am I supposed to uninstall all of these components before installing 7.3 Upgrade ???
Also I have "Digidesign Shared Plug-Ins 7.0" comes up in add/remove programs.
Do I also uninstall Shared Plug-Ins 7.0 ???
I have looked through all the online installation instructions but none of them say what stuff you have to uninstall.
Thanks for any help anyone can offer to me.

For all of you who have been reading this and wondering about the same questions I just received a response from Digidesign tech support on this. Here is their response:
================================================== =====================
Hi,

You can choose

Pro tools M-Powered only or Pro Tools and Digidesign device drivers.
Once you have removed the old version reboot and install the update.
You should also update your version of Pro Tools LE to 7.3.1. You
can get it here:

http://www.digidesign.com/index.cfm?...4&itemid=24515

Best regards,
Digidesign Technical Support
================================================== =====================

I'm not sure what they mean about me updating Pro Tools LE. As far as I know, I don't have Pro Tools LE??? Anyway, I hope this helps some of you out.

dialogman 02-21-2007 10:09 AM

Re: Uninstall PT 7.1 before Installing 7.3 Upgrade ???
 
Hi again. I am replying to my own post because I just edited my original post and added Digi's tech support response to it. I then realized that if you people who have read this post before did not see any replies to it, you would not read it again and thus never know about their response. By the way, they were very prompt in responding. Thanks tech support!

dialogman 02-21-2007 10:25 AM

Re: Uninstall PT 7.1 before Installing 7.3 Upgrade ???
 
OK, one more reply to myself. I just realized what tech support was telling me.
I think they are saying: Whether I have PT LE or PT M-Powered I should update
to 7.3.1 after completing the upgrade to 7.3 - This is my last reply to myself.

Gunnell 02-21-2007 12:38 PM

Re: Uninstall PT 7.1 before Installing 7.3 Upgrade ???
 
Looks like you've got the situation under control then.


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