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-   -   Subscribed to promotion and perpetual license now gone (https://duc.avid.com/showthread.php?t=417118)

hurdy gurdy 09-21-2021 04:27 AM

Subscribed to promotion and perpetual license now gone
 
Hi All,

Took advantage of current promotion where stated I'd get to keep my perpetual license. In doing so poof my perpetual license is now gone. Support case number 04251053 filed last night. Please redeposit my perpetual license that was clearly stated I'd get to keep in this current promotion. Disappointed but thanks if anyone can help.

Len B

jeffro 09-21-2021 09:15 AM

Re: Subscribed to promotion and perpetual license now gone
 
Updated the case to get more info... please check your email and reply. Thanks!

hurdy gurdy 09-21-2021 11:18 AM

Re: Subscribed to promotion and perpetual license now gone
 
Hi Jeffro,

Thanks for looking into this. I replied to your email. I was careful with the transaction by first reading about the offer through Avid.com my special offers following the necessary steps that was required and asked.

Thanks again!

Len

hurdy gurdy 09-22-2021 12:51 PM

Re: Subscribed to promotion and perpetual license now gone
 
Thanks a million Jeffro and Avid for fixing this!

This is the reason I've been a Pro Tools user since before PT 5.0.. and it's the best audio editing/mixing software on the planet.

Thanks again!
:)
Len B.


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