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-   -   Purchased music not showing after iPad restore (https://duc.avid.com/showthread.php?t=321136)

Mylorac 04-14-2012 02:53 PM

Purchased music not showing after iPad restore
 
My iPad crashed just over a week ago, and when I logged in to the scorch store, two of the scores I bought last summer weren't showing as purchased. The purchases are recorded in iTunes and old back-ups of my iPad 2 (iOS 5), but my other iPad data is outdated when I restore those backups.

Does anyone know if it's possible to reestore just the scorch app from. a backup, or if thre is another way, bar re-purchasing those scores, to download my previously purchased scores? I repeat that I have logged into the Scorch store from my iPad, and only my most recent purchases are showing.

Thanks!

Joe Pearson 05-28-2012 08:12 AM

Re: Purchased music not showing after iPad restore
 
Hello Mylorac,

I will set you up a case in our support centre; I'm sure we can sort this out for you. You should hear from me shortly via your personal e-mail address.

Best wishes,

Joe


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