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-   -   Is ilok.com flakey for you? or is it just me having probs!!! (https://duc.avid.com/showthread.php?t=195211)

crizdee 04-16-2007 08:12 AM

Is ilok.com flakey for you? or is it just me having probs!!!
 
Hi,

A week ago i tried to move auth's between iloks and got a screen full of red error message and had to submit a report to get it resolved! and it was resolved promptly.

Now again the second time i try to transfer auths between iloks and i get...

"ilok.com error" the web server couldn't connect to an open application server

And i have to login again and try to do an automated recovery? which fails and i get another red message "cannot complete the request because an ilok operation is already in progress" Try again later etc.

Does anyone do this on a regular basis with no problems?

I thought some studio would be moving there auth's around on a daily basis to suit which studio was working on specific projects etc

Chris

jre3132 04-16-2007 08:50 AM

Re: Is ilok.com flakey for you? or is it just me having prob
 
Quote:

Does anyone do this on a regular basis with no problems?

I thought some studio would be moving there auth's around on a daily basis to suit which studio was working on specific projects etc

I can't say we do it everyday, but yeah, we move things around all the time. I've never seen that error. It may be RMA time when you have a few days break to get a new iLok.

crizdee 04-16-2007 09:02 AM

Re: Is ilok.com flakey for you? or is it just me having prob
 
Quote:


I can't say we do it everyday, but yeah, we move things around all the time. I've never seen that error. It may be RMA time when you have a few days break to get a new iLok.

Hi,

Yes, thanks! Its all sorted now! second attempt and it all went through! just trying to consolidate my auths etc but that,s for anothet post.

Chris


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