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-   -   Automatically logged out from DUC (https://duc.avid.com/showthread.php?t=415234)

stargazer 05-04-2021 10:25 AM

Automatically logged out from DUC
 
I have to log in here every other minute.
A bit annoying eg when you’re writing a post.
Anybody else see this behaviour?
(Safari 13.1.2, macOS 10.13.6)

... oops, I was logged out, when trying to post this, too...

cwsand 05-04-2021 01:42 PM

Re: Automatically logged out from DUC
 
Quote:

Originally Posted by stargazer (Post 2601291)
I have to log in here every other minute.
A bit annoying eg when you’re writing a post.
Anybody else see this behaviour?
(Safari 13.1.2, macOS 10.13.6)

... oops, I was logged out, when trying to post this, too...

Wow - I've never seen that! :eek:

Do you have any kind of additional firewall/ad blocker on your browser?

musicman691 05-05-2021 04:25 AM

Re: Automatically logged out from DUC
 
Quote:

Originally Posted by stargazer (Post 2601291)
I have to log in here every other minute.
A bit annoying eg when you’re writing a post.
Anybody else see this behaviour?
(Safari 13.1.2, macOS 10.13.6)

... oops, I was logged out, when trying to post this, too...

When you login do you check the 'remember me' box? I do and that keeps me logged in even when I quit Firefox latest version. I hate Safari and refuse to use it unless absolutely necessary because some sites don't like FF (iZotope for one).

DonaldM 05-05-2021 07:46 AM

Re: Automatically logged out from DUC
 
For the record, I hate having to use passwords. I wish there was a better way!



I've had times when I couldn't log in here at all. Kept telling me my PW was incorrect, even though it wasn't. The support here fixed it for me twice already over the past few months.

musicman691 05-05-2021 09:40 AM

Re: Automatically logged out from DUC
 
Quote:

Originally Posted by DonaldM (Post 2601363)
For the record, I hate having to use passwords. I wish there was a better way!



I've had times when I couldn't log in here at all. Kept telling me my PW was incorrect, even though it wasn't. The support here fixed it for me twice already over the past few months.

Do what I and others do - don't logout at all. I never do. Use the 'remember me' once and be done with it.



Thumb print or facial recognition but other than that some kind of authentication for posting on a forum is a necessity. What I don't like are forums that require one to be a member before you can even just read posts.

JoelG 05-06-2021 10:22 AM

Re: Automatically logged out from DUC
 
I have this happen on one of my computers, just the one. So I don't think it is a DUC specific issue.

Haven't figured it out, but it isn't the computer I use the DUC regularly on to have cared :)

Joel

stargazer 05-13-2021 09:31 AM

Re: Automatically logged out from DUC
 
Quote:

Originally Posted by cwsand (Post 2601316)
Wow - I've never seen that! :eek:

Do you have any kind of additional firewall/ad blocker on your browser?

No, nothing that I know about.
I’m using 1Password and Safari, gonna try another browser.

stargazer 05-13-2021 09:42 AM

Re: Automatically logged out from DUC
 
Trying Firefox in stead of Safari.
When logging in using 1Password, I get this message:
”This connection is not secure. Logins entered here could be compromised.”

As adviced, I made sure the DUC URL started with https:// - let’s see if this works.
(Also, keeping the ”Remember Me?” checked.)

albee1952 05-13-2021 03:56 PM

Re: Automatically logged out from DUC
 
And make sure the browser is not set to delete cookies on closing:o

stargazer 05-14-2021 09:28 AM

Re: Automatically logged out from DUC
 
So far it works fine with Firefox, but I still get this warning about the site/connection not being secure.


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