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-   -   AAE error -20038 with Ozone (https://duc.avid.com/showthread.php?t=419352)

buishi 03-22-2022 12:18 PM

AAE error -20038 with Ozone
 
Somehow I've lost the ability to us iZotope Ozone on any sessions.
Every time I open a session since it happened, I get a window that says:
"Can't get core function pointer"
I have to click "OK" 3 times to get to my session.
Any suggestions would be helpful!
Thanks

gives 03-22-2022 02:04 PM

Re: AAE error -20038 with Ozone
 
Quote:

Originally Posted by buishi (Post 2630872)
Somehow I've lost the ability to us iZotope Ozone on any sessions.
Every time I open a session since it happened, I get a window that says:
"Can't get core function pointer"
I have to click "OK" 3 times to get to my session.
Any suggestions would be helpful!
Thanks


Which one are you using? no info here.. you system, OS, PT version. Ozone 6,7,8,9..

Check updates in their portal. Izotope does not notify us when there is an update. I have to check constantly and then I discover there is one. Silly system IMHO.
Try loading into another DAW maybe like Logic or whatever you have there.

Good luck.

G

buishi 03-29-2022 08:15 PM

Re: AAE error -20038 with Ozone
 
Yeah sorry for lack of info!

Older system PT 2018.12.0
Mac 10.12.6
Ozone 6

I downloaded a newer version of Ozone 6 but either I got the wrong one (stand alone version) or I just don't know how to get it into PT

Funny how my other iZotope plug-in (Trash) seems unaffected and I can plug it in anywhere.

Unfortunately I don't have another DAW to check it out in.
Any advice would be appreciated - I use that one a lot!
Rg


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