DADman MTRX profile question
 

I've saved my DADman MTRX profile and it loads each day on startup.

If I open a Pro Tools session with a hardware insert EQ on line inputs/outputs, the DADman switches this insert to mic level and I then have to go in and switch it back to line level.

All other settings are recalled correctly except for this. Any idea how to fix this?
Thanks.

DADman MTRX profile question
 

Are you also actively using PRE protocol via IAC in Pro Tools peripherals to communicate with the MTRX preamps?


Jeff



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Re: DADman MTRX profile question
 

Yes, as such: (maybe I need to hit the reset button?)

Re: DADman MTRX profile question
 

Can you please give this a test and let us know if it’s what you are experiencing? Thanks.

https://avid.secure.force.com/pkb/ar...s-In-Pro-Tools


Jeff



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Re: DADman MTRX profile question
 

That's it, it's the bug you mentioned. Closing and reopening fixed it.

This is a troublesome bug since you have
line level hardware suddenly patched through at mic level, causing an extreme increase in volume and distortion.

I see Avid has recognized the bug workaround back in January. Any idea when this might be fixed?

Thanks for alerting me to this.

Re: DADman MTRX profile question
 

Thanks for confirming. Would you mind opening a case and then I can reference your case number and get the issue escalated so we can get the bug squashed?

https://avid.secure.force.com/pkb/ar...-Case-Creation


Thanks,


Jeff



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Re: DADman MTRX profile question
 

Done. Case #03963888

Thanks Jeff.

Re: DADman MTRX profile question
 

Thanks. I’ll light a fire.


best,


Jeff



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Re: DADman MTRX profile question
 

Thanks Jeff. If you might also take a look at my other long-standing open case #03559541, would greatly appreciate it.

Re: DADman MTRX profile question
 

Will do when I’m back in the office on Monday.

best,


Jeff



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