Avid Pro Audio Community - Authentication error 'Request refused. SDK versions mismatched.'

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Authentication error 'Request refused. SDK versions mismatched.'

Hi there,

I'm trying to connect to the API, but getting the follwoing error message:

Code:

{

... 

"response_error_json": "Request refused. SDK versions mismatched."

...

}

What does this mean?

Thanks,
Steffen

Re: Authentication error 'Request refused. SDK versions mismatched.'

I found out what's missing...
The version attribute in the header!

When sending the following:

Code:

{

  "header": {

    "command": 60,

    "version": 1

  },

  "response_body_json": "{\"auth_string\":\"<my-auth-key-json>\"}"

}

with my-auth-key-json like this (escaped, of cause):

{"schema":{"version":0},"company":{"name":"<NAM E-HERE>","x509_certificate_chain":["<BASE64-HERE>"]}}

I receive an other error:

Code:

{

  "header": {

    "task_id": "bb74154b-054f-654b-8b80-6f1f6eb9c257",

    "command": 60,

    "status": 4,

    "progress": 0

  },

  "response_body_json": "",

  "response_error_json": "\n{\n  \"command_error_message\":\"auth_string\",\n  \"is_warning\":false,\n  \"command_error_type\":\"PT_UnknownError\"\n}\n"

}

So, what's an example of a working AuthorizeConnectionRequest???

Re: Authentication error 'Request refused. SDK versions mismatched.'

How are you serializing the JSON request? You have to make sure the auth_string value is all escaped properly, and your protobuf JSON mapping is including default values for fields, preserving protobuf field names and ignorning unknown fields.

Re: Authentication error 'Request refused. SDK versions mismatched.'

Hi swappl,

Have you been able to work through this issue? Please let us know if you need any assistance successfully establishing a connection to Pro Tools.

Best,
Rob