Re: playcell
 

Same but with mine's it's all the Avid instruments.

Re: playcell
 

I have the same problem: I found this: https://avid.secure.force.com/pkb/ar...-Release-Notes

I tried what they suggested:
- Delete the ~/Users/XXX/Documents/Pro Tools/Plug-In Settings/PlayCell folder
- Launch PT and insert PlayCell, close
- Reinstall Palette Series

PlayCell works - BUT I cannot reload the Palette :-( MyAvid says I've already downloaded it.

Re: playcell
 

Same workaround mentioned earlier in the thread. Worked for me. And I re-downloaded the Palette installer from Avid/Myproducts/Protools/downloads just fine.

Re: playcell
 

This issue with the workaround was included in our release notes. You can download the installer from my.avid.com/products > Pro Tools > VIEW... and run that again.

Re: PlayCell is just an empty black window [XUJAM-190]
 

Don't know what I'm missing here, but I haven't been able to get any of the "cell" instruments to show anything other than a black window. I've tried re-downloading all 3 instruments from My Avid account. I'm not getting a ~/Users/XXX/Documents/Pro Tools/Plug-In Settings/PlayCell folder installed, otherwise, I would try the "workaround" specified in the release notes (Released March 24, 2023). The new release notes (Released March 30, 2023) led me to believe that the bug was fixed, but when the issue remained, I tried the re-download/re-install process. Still to no avail.

Avid guys...What am I missing?

Thanks!

Re: PlayCell is just an empty black window [XUJAM-190]
 

After messing with it - Playcell will open but the presets are blank.
I have an existing session with a playcell instance where I somehow saved it with a preset - and it loads the preset - but the browser is still blank.
Very strange.

Re: PlayCell is just an empty black window [XUJAM-190]
 

Unapproved due to forum rules and posting guidelines

Re: PlayCell is just an empty black window [XUJAM-190]
 

Hi all !


I am on Windows 10 and I have the same issue with Synt cell and Groove cell :rolleyes: