Help with renewing please...thanks kids
 

Hello friends,

I'm a music teacher at an elementary school and use Pro Tools in the classroom on a daily basis. Just renewed my perpetual license....1 support plan...and got my verification code for renewing an educational license.

I can't find the specific renew link like show in the Avid video. There is a box for a reinstatement code, but that does not work for my verification code.

Is Avid still dropping our new PT version into our accounts like in the past, or is there a new way of doing things. I attached a picture of my account if that helps. 2019 is not in my download links most likely because I cannot figure out how to get them this renewal code. lol

Any ideas you have would be great. I still can't escape PT, just too many good features I need that other DAWs just don't do as well.

Thanks

Re: Help with renewing please...thanks kids
 

escalating this for supermods' attention

Re: Help with renewing please...thanks kids
 

Thanks my friend!

Re: Help with renewing please...thanks kids
 

No problem. But please double-check you didn't type it wrong -- easy to have zero mistaken to letter O, one mistaken to letter I and so on

Re: Help with renewing please...thanks kids
 

Yeah, made sure it was typed correctly. Main issue is there isn't even a renew link like in their video...just that renewal purchase box like in my picture below.

That didn't work either. :confused: