The license Pro Tools 10+9 Bundle [Avid] requires surrender of the following licenses
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Hi,
i have bought MBox-Pro Tools 9 bundle and installed everything ... so it worked. I got a "no cost upgrade to pro tools 10" email from Avid. After i downloaded and activated, i got this message on Ilok The license Pro Tools 10+9 Bundle [Avid] requires surrender of the following licenses. License required for surrender Product Company Last known iLok location Pro Tools 9 Avid Not found on any known iLoks 1 licenses required for surrender appear to be missing. You must download the missing license or synchronize your iLoks before downloading the selected license(s). Note that licenses that are part of a bundle may not be surrendered unless the bundle is surrendered. my ilok is connected, what i have to do ? |
Re: The license Pro Tools 10+9 Bundle [Avid] requires surrender of the following lice
Have you installed the iLok client helper and iLok extensions? That screenshot says the iLok is not connected.
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