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-   -   Pro tools iLok cloud (https://duc.avid.com/showthread.php?t=396613)

metalmixer 01-24-2018 07:42 PM

Pro tools iLok cloud
 
The Pro tools manual doesn't say much about - they just say go to ilok.com and ilok.com don't even mention it .... :confused::confused::confused:

vsrecord 01-24-2018 09:02 PM

Re: Pro tools ilok cloud
 
I'm with you on this. I've been trying to figure this out, no luck and when I try to download the manual, not available.

vsrecord 01-24-2018 09:38 PM

Re: Pro tools ilok cloud
 
Ok well, I've made some headway but still can't get it to work. Here's what I found:
1. Need to have at least iLok license manager 4.0
2. open ilok license manager and in the file menu select open cloud session
It will say that it opened all enabled cloud licenses, except there are no activations in the cloud section.
Pro tools won't open, that's as far as I could get. Could not find any other info that might be helpful.
Anyone actually get this to work?
Cheers

guitardom 01-24-2018 09:46 PM

Re: Pro tools ilok cloud
 
I did a video on it.
I am on the edge of being sick. Tried to sound "healthy" though I was probably a bit boring and trying to hard!! And yes, my Ilok screen is seriously scrambled on purpose. You don't need to see all my goods!! ;)

https://youtu.be/WRbx60ezaYM

guitardom 01-24-2018 09:47 PM

Re: Pro tools ilok cloud
 
Quote:

Originally Posted by vsrecord (Post 2470982)
Ok well, I've made some headway but still can't get it to work. Here's what I found:
1. Need to have at least iLok license manager 4.0
2. open ilok license manager and in the file menu select open cloud session
It will say that it opened all enabled cloud licenses, except there are no activations in the cloud section.
Pro tools won't open, that's as far as I could get. Could not find any other info that might be helpful.
Anyone actually get this to work?
Cheers

You also need to have your licenses removed from your Ilok.
Fully signed into your Ilok account.

Dizzi45Z 01-24-2018 11:16 PM

Re: Pro tools ilok cloud
 
Quote:

Originally Posted by guitardom (Post 2470986)
I did a video on it.
I am on the edge of being sick. Tried to sound "healthy" though I was probably a bit boring and trying to hard!! And yes, my Ilok screen is seriously scrambled on purpose. You don't need to see all my goods!! ;)

https://youtu.be/WRbx60ezaYM

Thanks for making this video.

vsrecord 01-25-2018 12:54 AM

Re: Pro tools ilok cloud
 
thanks so much for the video. Understand it now.

propower 01-25-2018 09:51 PM

Re: Pro tools ilok cloud
 
What happens if I start a Cloud Session and the Internet goes out? Or the computer is disconnected from the internet?

TheNeil 01-26-2018 05:54 AM

Re: Pro tools ilok cloud
 
Quote:

Originally Posted by propower (Post 2471234)
What happens if I start a Cloud Session and the Internet goes out? Or the computer is disconnected from the internet?

I tried shutting down my WiFi after starting a cloud session and PT seemed to continue unbothered (though I only tried it for a few minutes - prolonged sessions may be different).

Main problem I had was, last night, after restarting my machine (as a further test) and turning my WiFi back on, the license manager was unable to sign in, saying there was no internet connection (there was). As a result, I couldn't start a cloud session OR re-authorise my iLok - no way to open Pro Tools!

Came back this morning though and it's working fine again. Any idea if PACE/iLok had a server outage last night or something?

If that starts to happen regularly, it's definitely a big discouraging factor against using Cloud authorisation. I did also switch off WiFi & restart before manually shutting off the cloud session, but thinking/hoping that's not the root cause: it's meant to just close it out & start another when that happens, not bug out so badly.

64GTOBOY 01-26-2018 06:18 AM

Re: Pro tools ilok cloud
 
I think this explains pretty well: http://avid.force.com/pkb/articles/FAQ/iLok-Cloud-FAQ


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