Avid Pro Audio Community - SYNC HD error code

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bobbyskeg

06-01-2020 10:29 AM

SYNC HD error code

I've been trying to set up a second hand Sync HD to work with my new Pro Tools Ultimate setup and can't get it to work.

It displays the following error codes

Code=221 (which I understand is firmware related)

FP9A=E78

FPGA FAIL

I can't find any information on these two error codes anywhere and the factory reset proceedure (turning on while holding up+down) doesn't do anything.

Anyone any ideas?

DetroitT

01-13-2021 07:39 AM

Re: SYNC HD error code

Bump this.
Our new 2 months working, Sync HD just started flashing jiberesh.
Is there a Hardware reset?

Catalina 10.15.6, 7,1 MacPro
Pro Tools 2020.12 u.
HDX2

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