ProControl Fader Dead
 

Hi all,

If I move the fader on screen with my mouse, the PC fader does not move.

If I move the PC fader, the fader in PT does not move.

All the others work fine.

Anyone here have any suggestions on how to fix?

I tried the tests, reset and calibration features found in the Utilities section, but no go.

I live in NY and if anyone has a resources for a replacement fader or repair I would appreciate it.

I called the NY repair center listed on the Digi site, but they seemed not to sharp.

Many thanks...

Re: ProControl Fader Dead
 

Have you tried to disconnect the power for 10 sec?

Re: ProControl Fader Dead
 

yes a thousand time and still the same, sometimes it come back for about 2min and the fader slam up and down.

Re: ProControl Fader Dead
 

have you open up the unit (the panel just lifts up) and tried reseating the connector?

Re: ProControl Fader Dead
 

i open it up and remove the power supply, and also made sure all the connector and tight, putting it back together right now, fingers are cross.
Still the same thing,

Re: ProControl Fader Dead
 

Go to Utility > Test > Fader > Recal button

...and press it about 1000 times.

A pulse perhaps? :rolleyes:

Best!

W

Re: ProControl Fader Dead
 

Any help addendum about how to open the PT and check the fader, i got the same problem on my own.

Where are located the right screw? don't wanna to take all apart before finding the right ones.

:-)

All the best.

Eriberto

Re: ProControl Fader Dead
 

there are 4 or 6 screws around the perimeter of the plate the faders are mounted to
remove those and lift the plate

Re: ProControl Fader Dead
 

The screws are 14...

but are the right ones!!! Thanks, now my fader is repaired... all was due to a broken rubber belt!!! i repaired it with a lot of lucky... anyone knows where to get them so you don't have to substitute all the fader...
Thanks a lot, Eriberto

Re: ProControl Fader Dead
 

4, 14 so I was off

I have gotten replacement faders from Digi
Probably best to contact the closest Field Service Engineer and ask him how much