bought two support plan upgrades - two licenses dumped to single ilok?
Hi all,
We purchased two support plan upgrades from PT9HD to PT10HD. I went to ilok and saw one license. I plugged in one of our PT9HD iloks, surrendered the license and noticed that the ilok now had two PT10HD license. Naturally I attempted to move the second PT10HD license to the another ilok but it won't let me. I feel like this is either a glitch or I am owed a second activation code. Opened a ticket but just wondering if anyone had the same thing happened. Thanks in advance, Matt |
Re: bought two support plan upgrades - two licenses dumped to single ilok?
Quote:
Also, it's likely that you are looking at PT10 and PT10HD licenses. You should also see PT9HD. That is a single bundle. |
Re: bought two support plan upgrades - two licenses dumped to single ilok?
It's impossible for two HD10 bundle licenses to be on the same iLok.
Or two regular PT10 licenses, or two of any identical licenses. |
Re: bought two support plan upgrades - two licenses dumped to single ilok?
^^^ he's rite ^^^
|
Re: bought two support plan upgrades - two licenses dumped to single ilok?
i just looked at it again and was clearly confused. it just appears to be for one license with PT10HD, PT9HD, PT10, and PT9 all bundled.
http://www.trailmixediting.com/trail...screenshot.jpg sorry! |
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